Workstation Technician

3 weeks ago

Eau Claire, United States Talent Software Services Full time
WORKSTATION TECHNICIAN

Job Summary: Talent Software Services is in search of a Workstation Technician for a contract position in Eau Claire, WI
The opportunity will be two months with a strong chance for a long-term extension.

Primary Responsibilities/Accountabilities:
  • Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
  • Ensure equipment is labeled according to specifications
    Researches, verifies, and documents device specifications according to purchase order and standards.
  • Works in conjunction with service and business units to relocate equipment as requested by departments.
  • Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.
  • Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)
  • Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.
  • Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
  • Collaborate with other IT Infrastructure areas to manage parts inventory.
  • Evaluates and processes equipment according to IT Security policy and guidelines.
  • May require overtime and on-call participation.

Qualifications:
  • High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment, - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.
  • OR Associates degree
  • OR two years Technical School training in Computers, Technology, Electronics or a related field.

If this job is a match for your background, we would be honored to receive your application

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement
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