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Lead Patient Support Staff
4 months ago
DescriptionPOSITION TITLE: Lead Patient Support StaffREPORTS TO: PSS Supervisor POSITION DESCRIPTION SUMMARY: The Lead Patient Support Staff member provide consistent supervision for patients, implementing consistent program expectations, and aid the Supervisor or Director of the program. ESSENTIAL JOB FUNCTIONS:Aiding the supervisor in training of all PSS Staff.Ensure group programing is professional and supervised.Assist with on-call responsibilities, such as filling shifts.Supervise events such as meal time, school programming, free time, family recreation, essential day to day safety, phone calls, patient led childcare, etc.Documenting any incident reports, accident reports, CNP meal counts, TB documentation, daily logs, etc.Modeling appropriate interaction with staff members and patients. Lead by example by complying with the general expectations of the Employee Handbook, even while unsupervised.Acts as a staff back-up for staff illness, vacations, or at any other time when appropriate coverage is not available to handle the immediate need.Coordinates medication control procedure and schedule exams for patients. Monitors all drug screen procedures within the assigned program. Works cooperatively with clinical and patient support staff members to schedule patient recreation programs.Communicates all maintenance needs with Director of Facility Operations. Monitors patient bedrooms, lounges and laundry rooms for cleanliness, safety and compliance with licensure standards.Coordinates patient transportation program. Communicates all vehicles maintenance needs to Director of Facility Operations.Other duties as assigned by the Component Supervisor.RequirementsMINIMUM QUALIFICATIONSMinimum of a High school diploma; AA or Professional Certificate (such as Certified Treatment Assistant) is preferredValid Iowa driver's licenseAt least one year experience in a residential environment required.Ability to work on a daily basis utilizing standard office equipment.Ability to use computer system, software and to work well technology.Ability to use independent judgment, analytical/decision-making skills, verbal and written communication skills, human relations skills, team working skills, and organizational skills.This position consists of frequent sitting and/or standing for extended periods of time.
