Hardware Software Support Tech

3 weeks ago

Pittsburgh, United States CareerBuilder Full time

We are a team that is highly passionate and enthusiastic about creating truly innovative ideas and developments that can help the business stand out against competitors in the greater industry. We are a small team where hard work, creative thinking, and tenacity are worth a whole lot. Everything you do will make a difference. You will directly contribute to the creation and growth of the business culture, offering ideas and practices that can help shape the working philosophy of the company.

At PopCom, we believe successful brands are intelligent, mobile, and resilient. We built our technology in their image. Our mission is simple: we equip entrepreneurs and brands with future-ready retail solutions that allow rapid retail expansion, incredible customer experiences, and powerful sales data.
General Summary
We are seeking a service-oriented and self-motivated professional to join our team. In this role, you will be tasked with solving complex technical hardware and software issues and will also collaborate with team members across all departments to assist them with their technical requirements.
Specific duties and responsibilities include but are not limited to:
Apply diagnostic techniques to identify, investigate the cause, and resolve support issues from end-users (device hardware, software, and connectivity issues).
Be proficient in understanding Windows and using developer tools for troubleshooting purposes and understand connectivity variations (wifi, router, etc), firewalls, and be able to troubleshoot connectivity issues
Perform hands-on activities to diagnose and fix issues at the desktop level, including installing and upgrading software, configuring systems, and applications.
Connect PCs, routers, card readers, monitors, cameras, etc inside the machine
Connect/test new hardware, control boards, drivers and communicate issues/solutions to other partners to resolve
Write technical documentation
Be proficient in understanding Windows and using developer tools for troubleshooting purposes
Learn how the admobilize interface works, download and install updates, troubleshoot detection issues, manage the interface with all machines.
Be proficient in understanding Windows and using developer tools for troubleshooting purposes
Ability to clearly communicate issues that require developers to resolve via screenshots, written description and ability to work together to resolve
Be able to learn and use the backend software to test
Essential Skills/Attributes of the Ideal Candidate
Technical degree or equivalent training and demonstrable experience preferred.
In-depth knowledge of computer systems and mobile devices
Hands-on experience with diagnosing and resolving basic technical issues
Excellent communication and interpersonal skills
Demonstrated ability to work independently; must be self-motivated and goal-oriented
Ability to perform without direct supervision
Must be based in Columbus, OH
At PopCom everyone works with a great deal of freedom and responsibility. Expectations are high as people are trusted to act independently. We share information openly, think from first principles, and have a candid & trusting culture. We offer you many challenges, an environment where you can achieve phenomenal things, and a front-row seat as we disrupt the vending industry. Please send resumes to

chelsa@popcom.shop .

#J-18808-Ljbffr

  • Hardware Software Support Tech

    2 days ago

    Pittsburgh, United States Innovation Works Full time

    Why PopCom? We are a team that is highly passionate and enthusiastic about creating truly innovative ideas and developments that can help the business stand out against competitors in the greater industry. We are a small team where hard work, creative thinking, and tenacity are worth a whole lot. Everything you do will make a difference. You will directly...

  • Hardware Software Support Tech

    4 days ago

    Pittsburgh, United States Innovation Works Full time

    Why PopCom? We are a team that is highly passionate and enthusiastic about creating truly innovative ideas and developments that can help the business stand out against competitors in the greater industry. We are a small team where hard work, creative thinking, and tenacity are worth a whole lot. Everything you do will make a difference. You will directly...

  • Hardware Software Support Tech

    1 month ago

    Pittsburgh, United States Innovation Works, Inc. Full time

    Job DescriptionJob DescriptionWhy PopCom? We are a team that is highly passionate and enthusiastic about creating truly innovative ideas and developments that can help the business stand out against competitors in the greater industry. We are a small team where hard work, creative thinking, and tenacity are worth a whole lot. Everything you do will make a...

  • Hardware Application Engineer

    3 weeks ago

    Pittsburgh, United States Aspinity, Inc. Full time

    One of the big challenges product manufacturers face is to meet the market demand for battery-operated, always-on, always-sensing products without sacrificing sensing capabilities, maintaining reasonable battery-life, and keeping data secure and local. Aspinity's novel and patented analog machine learning (ML) solution marks a paradigm shift in the way...

  • Staff Software Engineer

    2 weeks ago

    Pittsburgh, United States Stack AV Full time

    About With customers at its core, Stack AV is focused on revolutionizing the way businesses transport goods, designing solutions to alleviate long-standing issues that have plagued the trucking industry including driver shortages, lagging efficiency in uptime per vehicle, overarching safety concerns, high operating costs, and elevated emission levels. By...

  • Sr. IT Site Support Tech

    3 weeks ago

    Pittsburgh, Pennsylvania, United States ibex Full time

    Overview: Utilize strong pc troubleshooting, break fix, and problem solving skills in maximizing the uptime of the pc’s, phones, agent software on the desktop, and site infrastructure for the assigned call center. Interface with corporate network, PBX, windows administration, database, and application teams in addressing specific problems encountered at...

  • Software Engineer

    3 days ago

    Pittsburgh, United States Dice Full time

    Dice is the leading career destination for tech experts at every stage of their careers. Our client, DVI Technologies, Inc., is seeking the following. Apply via Dice today! Supplier Note: The need for this role is being updated as the manager wants to find 2 contractors with next 2 contractors MUST have Actimize and Conversation AI (KORE.AI), skills to move...

  • IT Support Technician

    3 days ago

    Pittsburgh, United States Computer Fellows Inc Full time

    Description We're searching for a professional IT support Technician! You'll troubleshoot any technical issues quickly to make sure our business operations can continue running efficiently. Jobseekers should love helping people and be motivated by team success. If you're committed to providing high-quality support while maintaining top levels of...

  • Engineering Lead

    3 weeks ago

    Pittsburgh, United States K A Hamilton Associates Full time

    Engineering Lead - Field Software Pittsburgh, Pennsylvania, United States What We Do Our client is helping the world's most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Role at a Glance As the field software tech lead manager, you will lead the growth of the Field Software Team and Field...

  • Systems Support Specialist

    1 week ago

    Pittsburgh, United States NEP Group Full time

    Purpose: We are seeking a full-time Systems Support Specialist (IT) to provide help desk systems support to clients within the company. In this position you will serve as the initial point of contact for troubleshooting software, Laptop/PC hardware, and printer problems in a mixed OS environment. The ideal candidate could be a person with 2+ years of PC...

  • Systems Support Specialist

    1 week ago

    Pittsburgh, United States NEP Group Inc. Full time

    Job DescriptionJob DescriptionPurpose:We are seeking a full-time Systems Support Specialist (IT) to provide help desk systems support to clients within the company. In this position you will serve as the initial point of contact for troubleshooting software, Laptop/PC hardware, and printer problems in a mixed OS environment. The ideal candidate could be a...

  • Systems Support Specialist

    3 days ago

    Pittsburgh, United States NEP Group Full time

    Purpose: We are seeking a full-time Systems Support Specialist (IT) to provide help desk systems support to clients within the company. In this position you will serve as the initial point of contact for troubleshooting software, Laptop/PC hardware, and printer problems in a mixed OS environment. The ideal candidate could be a person with 2+ years of PC...

  • Lead Software Developer

    2 weeks ago

    Pittsburgh, United States Aspinity, Inc. Full time

    One of the big challenges product manufacturers face is to meet the market demand for battery-operated, always-on, always-sensing products without sacrificing sensing capabilities, maintaining reasonable battery-life, and keeping data secure and local. Aspinity's novel and patented analog machine learning (ML) solution marks a paradigm shift in the way...

  • Lead Software Developer

    4 days ago

    Pittsburgh, United States Aspinity, Inc. Full time

    One of the big challenges product manufacturers face is to meet the market demand for battery-operated, always-on, always-sensing products without sacrificing sensing capabilities, maintaining reasonable battery-life, and keeping data secure and local. Aspinity's novel and patented analog machine learning (ML) solution marks a paradigm shift in the way...

  • Embedded Software Engineer

    1 week ago

    Pittsburgh, United States Agilite Full time

    Job DescriptionJob DescriptionSalary: JOB DESCRIPTIONOur client is the world leader in pharmacy robotics, and our robotic IV automation system empowers pharmacists and technicians with tools to improve dose accuracy and make IV pharmacy compounding safer while reducing costs and enabling compliance. As a Staff Embedded Software Engineer you will play a lead...

  • Technology Coordinator

    3 weeks ago

    Pittsburgh, United States We Guide, You Grow LLC. Full time

    Job DescriptionJob DescriptionWe Guide, You Grow LLC is recruiting a Technology Coordinator for a trucking company in the Pittsburgh area. The candidate will provide comprehensive hardware and software support on all technology systems including, but not limited to PCs, printers, mobile devices, scanners, and telephones.  REQUIREMENTS:· Provide telephone,...

  • Software Support Specialist

    3 weeks ago

    Pittsburgh, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology has an immediate opening for a Software Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Software Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This...

  • Software Support Specialist

    2 days ago

    Pittsburgh, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology has an immediate opening for a Software Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Software Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This...

  • Software Support Specialist

    3 days ago

    Pittsburgh, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for a Software Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Software Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This includes but is not limited to...

  • Software Support Specialist

    2 weeks ago

    Pittsburgh, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for a Software Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Software Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This includes but is not limited to...