Call Center Representative

4 weeks ago

Austin, United States Austin Staffing Full time

Call Center Representative Reporting to the Manager of Business Development, the Call Center Representative is responsible for handling a large volume of inbound and outbound calls related to health insurance in a timely manner, following call center scripts when handling different topics, identify customer needs, clarify information, assist customers in the enrollment process using sales techniques, research and provide solutions. The chosen candidate will maintain records of conversations and results and meet team/personal qualitative and quantitative targets. Essential Duties: Responsible for answering inbound calls to process PCP Change Requests, send member ID cards, explain to members how to log into portal, and update member demographics. Access and interpret customer accounts and provider data to provide answers to inquiries. Assist customers in the enrollment process using sales techniques. Document all customer interactions. Maintain communication equipment by reporting problems. Accomplish sales and organization mission by completing related projects as assigned. Adhere to established quality and production standards. Maintain customer privacy. Protect company proprietary information. Skills: health plan, managed care, health insurance, call center, inbound call, enrollment sales, insurance sales, tele sales, retail sales Experience Level: Entry Level Job Type & Location: This is a Contract to Hire position based out of Austin, TX. Pay and Benefits: The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Austin, TX. Application Deadline: This position is anticipated to close on Nov 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Call Center Representative

    5 days ago

    Austin, Texas, United States Woodbridge Home Solutions Full time

    OverviewWe are currently seeking Call Center Representatives for our Inside Sales Call Center team. Our Call Center Representatives speak with prospective customers over the phone and set appointments for our Design Consultants in the field. This is a full-time REMOTE position reporting to our corporate HQ in Dallas.ÂLooking forÂgrowth? We promote from...

  • Call Center Representative

    1 week ago

    Austin, TX, United States Lap of Love Full time

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic...

  • Call Center Representative

    1 week ago

    Austin, TX, United States Lap of Love Full time

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic...

  • Call Center Representative

    6 days ago

    Austin, TX, United States Lap of Love Full time

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic...

  • Call Center Representative

    3 days ago

    Austin, Texas, United States Continental General Full time $43,000 - $45,000

    Job Details Job Location:    HeadQuarters CGS - Austin , TX Position Type:    Full Time Salary Range:    $ $ Salary/year DescriptionCALL CENTER REPRESENTATIVE(Full Time, Hourly, Non-Exempt)Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced...

  • Call Center Representative

    4 weeks ago

    Austin, TX, United States ChaseSource, LP Full time

    Call Center Representative – Healthcare Support Location: Austin, TX 78727 Pay Rate: $20.00/hour Schedule: Monday–Friday, 7:00 AM–7:00 PM (8-hour shift assigned) Work Setup: In-office only – must live within commuting distance Join a Team That Makes a Difference! Are you looking for a rewarding career where your work truly impacts others? We're...

  • Call Center Representative

    2 weeks ago

    Austin, TX, United States Primary Services Full time

    Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create a meaningful impact every day. Primary Services is excited to announce the role of Call Center Representative for a large...

  • Remote Customer Service Representative

    23 hours ago

    Austin, TX, United States Call Center Haven Full time

    Job Description: We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling inbound and outbound calls. This role requires excellent communication skills, required computer, hard-wired internet, a customer-focused mindset, and the ability to work remotely....

  • Bilingual Customer Service Representative

    2 weeks ago

    Austin, TX, United States Call Center Haven Full time

    Job Description: We are seeking motivated and experienced bilingual (English & Spanish) individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling inbound and outbound calls. This role requires excellent communication skills in both English and Spanish, required computer, hard-wired internet, a...

  • Bilingual Customer Service Representative

    1 week ago

    Austin, TX, United States Call Center Haven Full time

    Job Description: We are seeking motivated and experienced bilingual (English & Spanish) individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling inbound and outbound calls. This role requires excellent communication skills in both English and Spanish, required computer, hard-wired internet, a...