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Customer Service Rep
3 months ago
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
JOB SUMMARY
This position answers incoming client telephone calls and plays a crucial role in supporting our team and ensuring the smooth operation of our office. This position is ideal for someone who is enthusiastic about learning and expanding their skill set, with opportunities for long-term growth and advancement within the company.
JOB DUTIES
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Coordinate and communicate with clients, vendors, and team members professionally and courteously.
- Provide administrative support to the team, including managing schedules, organizing meetings, and handling correspondence.
- Maintain office organization and efficiency by managing files, records, and office supplies.
- Assist in preparing reports, presentations, and other documents as needed.
- Handle incoming calls, emails, and other communications, directing them to the appropriate parties.
- Perform data entry and maintain accurate records and databases.
- Assist with special projects and tasks as assigned by management.
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred.
NOTE: THIS IS NOT A REMOTE POSITION
Compensation: $13.00 - $15.00 per hour
Join the Benjamin Franklin Plumbing Team
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.
- Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
- Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
