Current jobs related to Loan Collector - Midvale - BankTalent HQ

Zions Bancorporation is now accepting resumes for our Loan Collector position located at our new Technology Campus situated at 7860 South Bingham Junction Blvd, Midvale, UT 84047. This role offers a hybrid work schedule (3 days in office/2 days at home) with a salary of up to $20.00 per hour, depending on experience. Contacts customers via telephone to inform them of delinquency, determine reasons for it, and obtain commitment to pay, negotiate payment in full, or payment arrangements. Updates customers' accounts on a computer system. Adheres to established guidelines when determining appropriate collection remedy. Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to the customer in an attempt to obtain payments. Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations. Adheres to the Fair Debt Collection Practices Act as well as all state and federal bankruptcy laws. May also involve field collection responsibilities. Other duties as assigned. Schedule will be either Monday to Friday or Tuesday to Saturday 9:30 am - 6:00 pm. Qualifications: Requires a High School diploma or equivalent and some experience in collections, customer service, preferably in banking or finance, or other directly related years of experience. Basic knowledge of consumer and small business loans, credit cards, overdrafts, and collection processes. Must have excellent customer service skills. Solid verbal communication skills, effective telephone techniques, and the ability to be firm, direct, and concise while maintaining a professional manner at all times. Ability and skills to effectively deal with borrowers, attorneys, and third parties while remaining professional at all times to cure a past due account. Solid follow-up and negotiation skills. Ability to work independently, prioritize, and organize work. Basic knowledge of regulatory requirements. Solid math, reading, and writing competencies, reasoning, and PC skills (e.g., Excel, Word, etc.). Benefits: Medical, Dental, and Vision Insurance - START DAY ONE Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products #J-18808-Ljbffr