Solution Architect

6 days ago


Schiller Park, United States Qualtrics Full time

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Solution Architect - STaR Why We Have This Role Solutions Architects engage early in the project lifecycle where the customer is just beginning to define the vision, and often lean on the Solutions Architect to imagine what is possible and determine if it's feasible. The role requires an affinity for solution selling, technology evangelism and customer engagement. The ability to win the hearts and minds of our customers while explaining abstract technical concepts in a non-technical manner as they relate to business value, is a must. How You'll Find Success You will lead Project Discovery and Design Sessions as well as Project Scoping conversations in order to validate the customer solution and articulate the business impact of the solution. You will accomplish this by designing technical solutions that meet customer's business objectives. This role requires a high degree of cross-functional collaboration with Sales, Engineering, and customers. You operate regularly in ambiguous situations and view those as opportunities. As the solution is defined, you construct a system that is profitably replicable and then move on to the next situation. Technical expertise for scoping and defining solutions for customers with needs beyond the typical platform capabilities. Be a self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities. How You'll Grow You will be joining a fast-growing, highly-motivated team with a targeted area of focus that has a considerable impact on the business and many opportunities to evolve. Be presented with avenues to pursue continuous learning and acquisition of new skills in technology, management, and personal growth. Be constantly exposed to the latest thought leadership in the XM industry. Things You'll Do Listen to the customer and identify the actual underlying needs and goals to create the optimal solution, sometimes reviewing with the customer why they would benefit from changing their processes. Design and document custom solutions for individual customer's needs by adapting the platform capabilities to the needs of Qualtrics' enterprise-level customers. Collaborate with a small team to define, refine, and iterate over internal processes and service offerings to provide the best possible customer experience. Work collaboratively with Sales, Engineering, and other teams to ensure compelling solutions are created by presenting to customer executive and IT teams. Assist in driving sales pipeline while ensuring achievement of Professional Services billing targets. Establish strong relationships with the customer's key technical and business decision makers. Understand the customer's business requirements in order to articulate the solution's business value. What We're Looking For On Your Resume More than 7 years of experience in a professional services or equivalent role within a SaaS organization. Previous experience scoping and designing solutions for enterprise level organizations. Detailed understanding of services offering within the SaaS space. Knowledge of implementation timelines, pricing and RFP process. Ability to write and speak English at a professional level. Strong understanding of methodology and research strategy What You Should Know About This Team Our Strategy and Research (STaR) Software Services team is a newly established division dedicated to assisting our clients in setting up and utilizing a wide array of Qualtrics software products to tackle complex business challenges. A crucial part of our function lies in empowering customers to be proficient using the Qualtrics platform across a diverse range of research products (DesignXM, BX, UX). Our work is fundamental to the purchase and renewal of software, and seeing our customers become advocates of the software is a measure of our success We are part of one of the most dynamic growth areas in the company. Strong project management and organizational skills are truly essential for success. We are a fun team - trivia masters, gardeners, artists, world travelers, brewers, readers, pet owners, mushroom farmers, kayakers, pizza makers, painters, golfers, LEGO creators, woodworking enthusiasts, campers, and much more Our Team's Favorite Perks and Benefits Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents. In-office perks like catered lunch, snack bars, and the ability to bring your dog to work (in select offices) Relocation bonus for out of state applicants 30 paid days off: 15 PTO days 5 Wellness Days 10 Holiday Closures (additional PTO with tenure) Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year) Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness related activities The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.



  • Schiller Park, United States Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...


  • Schiller Park, United States Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...


  • Schiller Park, United States Spaulding Ridge Full time

    Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is...

  • Solution Architect

    6 days ago


    Schiller Park, United States Qualtrics Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a...

  • Solutions Architect

    7 days ago


    Schiller Park, United States Peapod Digital Labs Full time

    Category/Area of Expertise: Data-Science & Analytics Job Requisition: 387558_external_USA-IL-Chicago Address: USA-IL-Chicago-300 South Riverside Plaza Store Code: Arch/Data - Business Intell & Analy (5119250) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading...


  • Schiller Park, United States Slalom Full time

    Who You'll Work With Do you love to help organizations tackle their most meaningful transformational problems and build for the future? Do you love solving complex technical problems using the best of what Google Cloud has to offer? We're looking for an experienced, curious and humble leader to join our Google team as a Principal - Director Solution...

  • Solution Architect

    6 months ago


    Overland Park, United States WellSky Full time

    WellSky is seeking a Solution Architect to join our Professional Services team supporting WellSky’s HCS products. As a Solution Architect, you will be responsible for leading the architecture, design, and development of our solution, working towards delivering reliable, efficient, high-quality software and hardware solutions. You will be responsible...

  • Solutions Architect

    4 weeks ago


    Menlo Park, United States META Full time

    Summary: Our team is looking for a high performing Solutions Architect with an entrepreneurial mindset to join Business Engineering, a global client-facing engineering organization. As a Solutions Architect, you will be at the forefront of the advertising and commerce industries by enabling advertisers and partners to realize the full potential of Meta's...

  • Solutions Architect

    7 days ago


    Schiller Park, United States CADDi Full time

    At CADDi, we're looking for a skilled Pre-Sales Engineer to join our team and play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi. What your days will look like: Directly interact with sales,...

  • Solutions Architect

    7 days ago


    Menlo Park, United States META Full time

    Solutions Architect Apply to this job Location pin icon Menlo Park, CA •New York, NY Apply to this job Our team is looking for a high performing Solutions Architect with an entrepreneurial mindset to join Business Engineering, a global client-facing engineering organization. As a Solutions Architect, you will be at the forefront of the advertising and...

  • Solutions Architect

    7 days ago


    Menlo Park, United States META Full time

    Solutions Architect Apply to this job Location pin icon Menlo Park, CA •New York, NY Apply to this job Our team is looking for a high performing Solutions Architect with an entrepreneurial mindset to join Business Engineering, a global client-facing engineering organization. As a Solutions Architect, you will be at the forefront of the advertising and...

  • Solutions Architect

    3 days ago


    Menlo Park, United States META Full time

    Solutions Architect Apply to this job Location pin icon Menlo Park, CA •New York, NY Apply to this job Our team is looking for a high performing Solutions Architect with an entrepreneurial mindset to join Business Engineering, a global client-facing engineering organization. As a Solutions Architect, you will be at the forefront of the advertising and...

  • Solutions Architect

    4 weeks ago


    Menlo Park, United States META Full time

    Summary: Our team is looking for a high performing Solutions Architect with an entrepreneurial mindset to join Business Engineering, a global client-facing engineering organization. As a Solutions Architect, you will be at the forefront of the advertising and commerce industries by enabling advertisers and partners to realize the full potential of Meta's...


  • Clifton Park, New York, United States RedWyre Technology Solutions Full time

    RedWyre Technology Solutions: IT Solutions ArchitectWe are seeking an experienced IT Solutions Architect to join our team in Clifton Park, New York. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining cutting-edge IT solutions both on-premises and in the cloud.About the Role:The successful candidate...

  • Solutions Architect

    2 months ago


    Orland Park, United States Cullerton Group Full time

    Cullerton Group has a new opportunity for a Manufacturing Solution Architect in Orland Park, IL. The work will be done onsite. This is a permanent job. Compensation is $150,000/yr + benefits.OverviewWe are seeking an Manufacturing Solution Architect with a focus on North America to lead technical implementations on a project basis. In this role, you'll...

  • Solutions Architect

    2 months ago


    orland park, United States Cullerton Group Full time

    Cullerton Group has a new opportunity for a Manufacturing Solution Architect in Orland Park, IL. The work will be done onsite. This is a permanent job. Compensation is $150,000/yr + benefits.OverviewWe are seeking an Manufacturing Solution Architect with a focus on North America to lead technical implementations on a project basis. In this role, you'll...


  • Elkins Park, United States Fulton Bank Full time

    Database and Business Intelligence Solutions ArchitectJob Title: Database and Business Intelligence Solutions ArchitectFulton Bank is looking for a skilled Database and Business Intelligence Solutions Architect to join our team. As a Database and Business Intelligence Solutions Architect, you will design and implement data architecture for database...

  • Solutions Architect

    1 month ago


    orland park, United States Benjamin Douglas Full time

    Job Title: Solution Architect Salary: $120K Location: Orland Park (Hybrid) Responsibilities • Be a key subject matter expert and lead consultant in delivering overall Manufacturing Execution Software (MES) solutions, both pre-sale and post-sale. • Work with our sales team to win orders as a technical expert. • Conduct detailed workshops with customer...

  • Solutions Architect

    1 month ago


    Orland Park, United States Benjamin Douglas Full time

    Job Title: Solution Architect Salary: $120K Location: Orland Park (Hybrid) Responsibilities • Be a key subject matter expert and lead consultant in delivering overall Manufacturing Execution Software (MES) solutions, both pre-sale and post-sale. • Work with our sales team to win orders as a technical expert. • Conduct detailed workshops with customer...

  • Solutions Architect

    1 month ago


    Menlo Park, United States Apex Systems Full time

    Job Title: Solutions Architect V Location: Menlo Park, CA Contract: 3 months with possibility of extension Pay: $122/hr. Shift: Mon-Fri 40 hrs. per week. Job Summary:Certified Salesforce Marketing Cloud (SFMC) and Validity Everest Specialist with a minimum of 5 years experience of implementing SFMC at 2 or more companies over $6B in revenue. Configuration of...