Information Security Engineer

4 weeks ago


Virginia, United States IPsoft Full time

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Information Security Engineer

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locations

Bangalore Office - BLR2

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

R10001260

Collaboration between humans and machines is the ultimate opportunity for today’s enterprises, and no company is more prepared to lead this march toward a digital-human hybrid future than

Amelia

. We are a leading Enterprise Conversational AI software company with more than two decades of innovation in automation and Conversational AI. Our mission is to pair humans and Digital Employees to unleash human creativity and deliver business value. With our industry-leading AI solutions, we help companies around the world create deeper human connections with their customers, employees,

suppliers

and partners. If you want to be a part of the future,

Amelia

is the place to be Processing daily tickets and near real-time alerts. Excellent time management skills & ability to multitask. Adhering to the Code of Ethics of the ISC2. Scheduling, Conducting & Participating in Meetings. Commitment to learning new skills, applications, processes and technologies. Creating and Maintaining Extensive Documentation. Willingness to enthusiastically cross train other InfoSec Team members and personnel in other Groups on Security & Compliance Related topics. Assisting with Security Incident Reporting. Investigating issues reported by other InfoSec Team members, automated systems and/or other Groups. Supporting the InfoSec team and performing tasks related to ensuring the success of IPsoft’s Polices with a focused on ensuring Confidentiality, Availability, Processing Integrity and Privacy and following the instructions issued by IPsoft’s CSO. Experience with audits and assessments is highly desirable with an emphasis on PCI DSS & GDPR. Providing Managed Security Services to Clients that subscribe to optional security services. Collecting Immutable Exhibits for Control Testing & Auditing. The candidate should have the ability to automate reporting, alerting and log parsing. Creating automations, processes, procedures and/or scripts to address security issues and reporting requirements. Further, the candidate must have expertise in implementing system hardening and forensic investigation. The Information Security Engineer will be responsible for documentation including reports, presentations, run books, incident reviews and related items.

Qualifications Certifications (highly desired but not absolutely required if the candidate has commiserate & verifiable expertise. Listed in order of importance): Security+, CISA, CISSP. Education Bachelor's degree from nationally recognized & accredited College or University. Citizenship Due to the nature of various Defense Contractor and other Client requirements where InfoSec has an active part in providing services, the successful candidate must be a US Citizen with no arrests or convictions. Over 5 years of Internetworking experience with enterprise class networks. Over 5 years of System expertise with both Linux and Windows. Over 5 years of InfoSec experience with security audits, system hardening, auditing, forensic investigation, ISO 27001 & PCI Certification. Over 5 years of experience with Word, Excel (focus on Pivot Tables, VLOOKUP, Validation Formulas, etc), PowerPoint, Access, Outlook, Exchange, etc.

KPIs Security Incident Handling. Ticket Reponses Time & Closure Rate. Attaining Certification(s). Positive Client and InfoSec Team Reports. Domain Technical Knowledge Security Event Management – ArcSight, QRadar, Splunk, etc. Proven ability to operate the solutions. Intrusion Detection/Prevention – Snort, Security Onion. Proven ability to operate the solutions. System Security – Linux, Windows. Proven ability to perform forensic isolation of compromised systems, assist with vulnerability assessment and related tasks. Incident Investigation –Proven ability to use tools like WireShark and functions like hex to ASCII, log analysis etc to perform forensic investigations and maintain chain of custody for evidence. Routers & Switches – Cisco, Dell, Nortel. Proven ability to design, build, configure, enhance and operate the solutions. TCP/IP – Comprehensive knowledge of the OSI Model, IP v4 addressing, Routing & Routed Protocols (including BGP & OSPF), Bridging, Access Control Lists, Wireless, Fast/Gig Ethernet, LANs, WANs, WLANs & MANs. Diagramming – Visio, AutoCAD. Proven ability to diagram complex networks, security controls, data flows, etc. End User Security – Training, countermeasures and other mitigations for Virus Outbreaks, Worms, Phishing and Social Engineering. Microsoft Office – Extensive expertise with Word, Excel (focus on Pivot Tables, VLOOKUP, Validation Formulas, etc), PowerPoint, Access, Outlook, Exchange, etc.

Amelia is a true meritocracy. Each employee’s contribution is essential to our overall success, and those who work hard reap the rewards of their efforts. We believe in developing talent and promoting from within. Many of our managers and senior staff members started in junior positions. Our employees are exposed to a wide variety of technologies, and we encourage them to learn new skills. Each day brings different challenges, and our team thrives on the variety and intensity of our workplace. It’s a dynamic environment fueled by the energy of our staff. About Us

Amelia is one of the world’s largest privately held AI software companies and a global leader in Enterprise Conversational AI. The company’s technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes. Amelia’s platform develops and deploys AI tools that manage critical tasks and processes, enabling employees to be more productive and deliver better results while reducing operational costs. Consistently recognized by third-party analyst firms including Gartner’s Magic Quadrant 2023 as a market leader, Amelia has powered the voice operations of global Fortune 500 leaders including Telefónica, BBVa and BNP Paribas. Backed by strategic investments from the Build Group and Monroe Capital, Amelia is headquartered in New York City and serves customers globally through offices throughout the US, Europe and Asia Pacific.

www.amelia.ai

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