Retail Associate
2 weeks ago
As a
Retail Associate
you will
greet customers, deliver exceptional service with courtesy, and handl
e
inquiries
.
Your goal will
be to provide
exceptional service and customer experiences
.
Your success
looks like supporting team members and customers during every interaction.
What We Offer:
Competitive Compensation
– Including a company matched 401k and a Sign-On Bonus
Paid Vacation
Wellness Support
– With 24/7 access to our Employee & Family Assistance Program
Your Responsibilities:
Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards.
Greet
customers, including answering phones,
provide
clients with the highest level of customer service that is uniquely Irving
demonstrated
through a courteous demeanor, and
outstand
service.
Scan products, receive and process all payment transactions according to standard procedures and
helping
customers use processing equipment.
Handle customer inquiries or complaints in line with policies and procedures.
Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts.
Assist
in
keeping
the maintenance of the store and stocking shelves as needed.
Your Skills
:
Basic math skills
Your Experience:
2 years in a customer service role
G.E.D or equivalent
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.
In a world increasingly engaged intaking actionon global issues of climate change, social justice and good corporategovernance, our organization has an important role to play. We are committed to being part of the solution, in providingthe safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for ourpeople, our customers and our communities, today and tomorrow.
Pleasetake a lookat our Sustainability Report
to learnmore about our commitment to our communities, and our planet.
Job Requirements - Work Experience
Customer Service
As a
Retail Associate
you will
greet customers, deliver exceptional service with courtesy, and handl
e
inquiries
.
Your goal will
be to provide
exceptional service and customer experiences
.
Your success
looks like supporting team members and customers during every interaction.
What We Offer:
Competitive Compensation
– Including a company matched 401k and a Sign-On Bonus
Paid Vacation
Wellness Support
– With 24/7 access to our Employee & Family Assistance Program
Your Responsibilities:
Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards.
Greet
customers, including answering phones,
provide
clients with the highest level of customer service that is uniquely Irving
demonstrated
through a courteous demeanor, and
outstand
service.
Scan products, receive and process all payment transactions according to standard procedures and
helping
customers use processing equipment.
Handle customer inquiries or complaints in line with policies and procedures.
Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts.
Assist
in
keeping
the maintenance of the store and stocking shelves as needed.
Your Skills
:
Basic math skills
Attention to detail
Customer service
Your Experience:
2 years in a customer service role
G.E.D or equivalent
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.
In a world increasingly engaged intaking actionon global issues of climate change, social justice and good corporategovernance, our organization has an important role to play. We are committed to being part of the solution, in providingthe safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for ourpeople, our customers and our communities, today and tomorrow.
Pleasetake a lookat our Sustainability Report
to learnmore about our commitment to our communities, and our planet.
Job Requirements - Work Experience
Customer Service
Job Requirements - Education
Diploma/High School Equivalent
Join our Talent Community
We are always looking for amazing
candidates to join our talent community.
If you do not see a position that interests you, please fill in your contact information and upload your resume.
Who we are
As a family-owned company deeply rooted in our communities, we
work hard to make a difference in the places we serve. For nearly
100 years, our commitment to doing good business has been
grounded in our commitment to people – to our employees, to our
customers, and to our communities.
Our mission is focused on our continued evolution to meet the
changing needs of our customers. We are devoted to being part of
the solution, in providing the safe and reliable energy that our
customers need, while taking concrete steps to evolve our business
for the future.
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