Patient Experience Navigator
4 weeks ago
About Us MGB Integrated Care (MGBIC) is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovative community-based ambulatory care.This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. MGBIC will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across the state and region. We aspire to be people's first choice for health and care - rooted in well-being and kindness- by bringing world-class care closer to home (or at home) and being the bridge to world-renowned hospitals and research when needed. We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization. Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At MGBIC, we are: * Bravely Human: We approach our work with empathy, vulnerability, and kindness. * Clearly Honest: We seek to provide clarity amongst our teams and patients. * Proudly Collaborative: We are all part of a team - each bringing our unique talents to bear. * Intentionally Consistent: We intentionally live our purpose, providing a cohesive experience for both patients and providers. * Exceptionally Creative: We continue to learn, grow, and iterate on the ways we work. The Opportunity: Patient Experience Navigator - Salem NH This is an exciting hybrid opportunity to work with a new Primary Care and Multi-Specialty team that aims to deliver exceptional in-person as well as virtual care to patients. We are looking for an enthusiastic and passionate Patient Experience Navigator who will play a primary role in helping patients and care teams experience care as a continuous relationship -- one that picks up where the last interaction left off. Working as a bridge between the patient, clinical and administrative staff, the Patient Experience Navigator helps patients, families, and caregivers access the health care delivery system through outreach, follow-up, coordination support, education, communication, and resources. This role will be part of a team that will frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGBIC. The Patient Experience Navigator embraces our culture of well-being and kindness and contributes to constant improvement across MGBIC. Hours Monday - Friday - business is open 7 am to 7 pm, flexible scheduling. About You * High school degree required. * At least 1-3 years of experience in high touch customer service or patient-facing roles * Background in a related healthcare role preferred. * Strong written and verbal communication skills * A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure and consistently stepping up to take action on challenges. * Proficiency in technology including navigating the internet and using multiple software systems simultaneously. * Proficiency with an EHR, Epic experience preferred. Preferred Experience and Skills, We Hope You Have * A strong team player who uses innovative problem-solving skills to tackle various tasks and challenges. * An individual who brings self-awareness to their daily work and is empowered to provide a meaningful experience to patients whether in-person or virtually * An individual who thrives in cultures that focus on feedback and growth * A nimble ability to respond to the needs of the patients and team * An unwavering drive to help and serve others and create amazing moments for our patients and team members * High tolerance and comfortability with ambiguity and shifts in responsibilities and processes How We'll Support You * Productive and positive team-based environment * Collaborative approach to delivering high-quality relationship-centered care * Opportunities for ongoing professional development and growth * Opportunities to provide feedback and contribute to innovation across MGBIC * Career ladder with increased compensation tied to leadership and contribution to the organization
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Patient Experience Navigator
2 weeks ago
Salem, New Hampshire, United States Partners Healthcare System Full timeAbout UsMGB Integrated Care (MGBIC) is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovative community-based ambulatory care.This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. MGBIC will provide a wide...
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Patient Experience Navigator
2 weeks ago
Winston-Salem, United States MedQuest Associates Full timeThe Patient Experience Navigator will be responsible for scheduling of all procedures, registration activities, gathering and processing ofpatient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures.Responsibilities, Duties, Functions, Tasks (Outcomes)•Process: Captures and...
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Patient Experience Navigator
4 weeks ago
Winston-Salem, United States MedQuest Full timeThe Patient Experience Navigator will be responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures. Responsibilities, Duties, Functions, Tasks (Outcomes) • Process: Captures and...
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Patient Experience Navigator
4 weeks ago
Winston-Salem, United States MedQuest Associates LLC Full timeJob DescriptionJob DescriptionThe Patient Experience Navigator will be responsible for scheduling of all procedures, registration activities, gathering and processing ofpatient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures.Responsibilities, Duties, Functions, Tasks...
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Patient Experience Navigator
1 week ago
Winston-Salem, United States MedQuest Associates LLC Full timeJob DescriptionJob DescriptionThe Patient Experience Navigator will be responsible for scheduling of all procedures, registration activities, gathering and processing ofpatient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures.Responsibilities, Duties, Functions, Tasks...
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Patient Experience Navigator
4 weeks ago
Winston-Salem, United States MedQuest Associates LLC Full timeJob DescriptionJob DescriptionThe Patient Experience Navigator will be responsible for scheduling of all procedures, registration activities, gathering and processing ofpatient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures.Responsibilities, Duties, Functions, Tasks...
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Patient Insurance Navigator
4 weeks ago
Winston Salem, United States The Resource Company, Inc Full timeThe Resource is now hiring a Patient Insurance Navigator for our healthcare client located in Winston-Salem! This is a Temp-to-Hire opportunity with a pay rate of $17.00-19.00 per hour (based on experience) and a 1st shift working schedule (8:00 am- Insurance, Patient, Navigator, Customer Experience, Healthcare, Staffing, Authorization
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Patient Financial Navigator
4 weeks ago
Winston-Salem, United States Novant Health Full timeOverview: Responsible for the review of the patient financial information and the communication with the patient, and/or responsible party, of any third party reimbursement coverage and/or the portion due from the patient for healthcare services. Counselor will complete a social and financial assessment and appropriately refer patients who have no insurance...
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Patient Navigator
2 weeks ago
Winston-Salem, United States HALO Precision Diagnostics Full timeJob DescriptionJob DescriptionSaving Lives with Early DetectionSaving Lives with Early DetectionAt HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We're able to provide our...
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Patient Navigator
2 weeks ago
Winston-Salem, United States HALO Precision Diagnostics Full timeJob DescriptionJob DescriptionSaving Lives with Early DetectionSaving Lives with Early DetectionAt HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We're able to provide our...
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Registered Nurse
2 days ago
Salem, United States Ascension Full timeJob DescriptionDetails Department: Case ManagementSchedule: Full Time, Exempt Hospital: Ascension St. Vincent Location: Salem, Indiana Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave &...
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Patient Navigator Human Services, HIV and Aging
4 weeks ago
Winston-Salem, United States Atrium Health Full timeJob Description Patient Navigator Human Services, HIV and Aging 40 hours per week, day shift Please note: this is a grant-supported (time-limited) position based in the outpatient clinic with some duties requiring work outside normal business hours. Some duties may be performed by telework with supervisor approval and completion of a telework agreement. JOB...
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Registered Nurse
1 day ago
Salem, United States Ascension Full timeDetails Department: Case ManagementSchedule: Full Time, Exempt Hospital: Ascension St. Vincent Location: Salem, Indiana Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance...
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Registered Nurse
2 days ago
Salem, United States Ascension Full timeDetails Department: Case ManagementSchedule: Full Time, Exempt Hospital: Ascension St. Vincent Location: Salem, Indiana Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance...
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Registered Nurse
2 days ago
Salem, United States Ascension Full timeDetails Department: Case ManagementSchedule: Full Time, Exempt Hospital: Ascension St. Vincent Location: Salem, Indiana Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance...
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Registered Nurse
2 days ago
Salem, United States Ascension Full timeDetails Department: Case ManagementSchedule: Full Time, Exempt Hospital: Ascension St. Vincent Location: Salem, Indiana Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance...
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Adult Oncology Nurse Navigator
4 weeks ago
Salem, Oregon, United States HCA Healthcare Full timeDescription IntroductionThis navigation position is based out of LewisGale Medical Center and focuses on lung oncology patients.Do you want to join an organization that invests in you as a(an) Adult Oncology Nurse Navigator? At LewisGale Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team...
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Patient Advocate
2 weeks ago
Winston-Salem, United States Elevate Patient Financial Solution Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be based in a hospital in Winston-Salem, NC. The Full Time schedule for this role will be 9am-5:30pm, Monday-Friday. Job Summary: The purpose of this position is to connect uninsured hospital patients to programs that will cover their...
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Oncology Nurse Navigator, Breast
2 months ago
Winston-Salem, North Carolina, United States Atrium Health Full timeOverview JOB SUMMARY: Independently plans and provides professional navigation assessment and patient/family education and facilitates ongoing coordination of care for the cancer patient who is in active treatment. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing....
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Patient Navigator, Gerontology
2 weeks ago
Winston-Salem, United States Wake Forest University School of Medicine Full timeJob Description JOB SUMMARY Assists Atrium Health patients with diagnosis and treatment plans within the Dementia Care Pathway. Maintains communication with patients to ensure appointments are scheduled and patients are informed of process for treatment and/or follow-up. Serves as a liaison with community organizations to obtain community resources when...
