Member Services Associate
3 weeks ago
Delnor Health & Fitness Center, 296 Randall Rd, Geneva, Illinois, United States of America
Req #5215
Thursday, April 18, 2024
Position Title:
Member Services Associate
Location:
Delnor Health and Fitness Center
Type:
Part Time
Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center.
The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Essential Duties and Responsibilities:
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
6. Effective radio communication with all departments as needed.
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
8. Maintain an average of 5 working shifts per month to ensure ability to perform job.
9. Must be able to stand for length of shift (generally 3-6 hours at a time).
10. Other duties as assigned.
Qualifications:
• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.
We Improve Life By Delivering Excellence In Health, Fitness & Wellness Management.
Integrity * Excellence * Humanity * Passion * Creativity * Humility
Delnor Health & Fitness Center, 296 Randall Rd, Geneva, Illinois, United States of America
#J-18808-Ljbffr
-
Customer Service Associate
3 weeks ago
Geneva, United States Power Wellness Full timeSummary : We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an...
-
Sales Associate
3 weeks ago
Geneva, United States Power Wellness Full time**Sales Associate** Delnor Health & Fitness Center, 296 Randall Rd, Geneva, Illinois, United States of America ? Geneva, IL, USA Req #3256 Friday, February 25, 2022 We're hiring! Sales Associate at Delnor Health & Fitness Center **Part Time** Power Wellness, the leader in health, fitness and wellness management is looking for great sales associates to join...
-
Sales Associate/Optician
2 weeks ago
Geneva, United States Pearle Vision - Geneva IL Full timeJob DescriptionJob DescriptionPearle Vision in Geneva is currently hiring for a full-time optician/sales associate position. Duties include but are not limited to: pretesting patients, verifying and submitting insurance claims, insuring accurate pricing, fitting and dispensing eyewear and sales. We are interested in a friendly, outgoing individual with a...
-
Retail Sales Associate
3 days ago
Geneva, United States Athleta Full timeAthletaAthleta - JobID: 298165 [Store Associate] As Retail Sales Associate at Athleta, you'll: Engage and connect with customers by providing excellent customer service; Become an expert in product and use this expertise to educate, inform, inspire and outfit the customer; Offer information to the customer on current merchandise assortment, store promotions...
-
Registered Nurse
3 weeks ago
Geneva, United States University Hospitals Full timeDescriptionProvides safe efficient age specific nursing care to patients and families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that result in safe...
-
Registered Nurse
3 weeks ago
Geneva, United States University Hospitals Full timeDescriptionProvides safe efficient age specific nursing care to patients and families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that result in safe...
-
Registered Nurse
5 days ago
Geneva, United States University Hospitals Full timeDescriptionProvides safe efficient age specific nursing care to patients and families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that result in safe...
-
Registered Nurse
2 weeks ago
Geneva, United States University Hospitals Full timeJob DescriptionDescriptionProvides safe efficient age specific nursing care to patients and families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that...
-
Geneva, United States Health Talent Pro Full timeJob DescriptionJob DescriptionEssential Job Functions:Communicate with staff on a regular basis providing ongoing education and mentoring. Maintain positive relationships and communication with payers to ensure compliance, improve claim resolution and potential reimbursement. Maintain open communication with internal departments on issue resolution....
-
Geneva, United States Hobart and William Smith Colleges Full timeHobart William Smith Colleges Location Geneva, NY Open Date Apr 04, 2024 Description The Assistant/Associate Director of Admissions for International Recruitment will be part of a two-person international recruitment team responsible for the creation and implementation of an aggressive recruitment strategy that utilizes...
-
Licensed Counselor
3 weeks ago
Geneva, United States Stenzel Clinical Services Full timeJob DescriptionJob DescriptionStenzel Clinical Services, a Christian private counseling practice, is seeking licensed therapists to join the teams at all four of our locations in Geneva, Naperville, Schaumburg, and Wheaton (and online/telemedicine). Our goal is to develop diverse practices that offer a well-balanced offering of specialties that appeal to...
-
Senior Associate Attorney
4 weeks ago
Lake Geneva, United States Prime Headhunting & Recruiting, Inc. Full timeJob DescriptionJob DescriptionWe are currently partnering with a distinguished boutique law firm, celebrated for its expert handling of estate planning, trust and estate administration, taxation, corporate matters, and real estate transactions for an elite clientele. In our quest to bolster their robust team, we are seeking a seasoned Senior Associate...
-
Registered Nurse Inpatient
4 weeks ago
Geneva, United States Northwestern Medicine Full timeDescription The schedule for this position is two 12-hour shifts 7p - 7:30a with every third weekend required. The Registered Nurse Inpatient reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other...
-
Associate Attorney
3 weeks ago
Lake Geneva, Wisconsin, United States Prime Headhunting & Recruiting, Inc. Full timeIn partnership with our esteemed client, a leading boutique law firm renowned for its expertise in estate planning, trust and estate administration, taxation, corporate matters, and real estate transactions for high-net-worth individuals, we are on the search for an ambitious entry-level Associate Attorney to join their dynamic team. This role represents a...
-
Patient Access Specialist I
2 weeks ago
Geneva, United States University Hospitals Full timeUH Geneva Medical Center Patient Registration Full-time Monday through Friday, hours between 11:00am and 8:30pm with rotating weekends and holidays Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service...
-
Geneva, United States Kane County Full timeDescription Principle Duties and Responsibilities: Responsible for promoting a child focused, supportive environment in the Child Advocacy Center by providing crisis support, system information, and community resources for children and their families who participate in an investigation of child physical abuse throughout the life of the case. Work as...
-
Patient Access Specialist I
3 weeks ago
Geneva, United States University Hospitals Full timeJOB DESCRIPTION Description UH Geneva Medical Center Patient Registration Full-time Monday through Friday, hours between 11:00am and 8:30pm with rotating weekends and holidays Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and...
-
Integrated Prod Sup Mgr
4 weeks ago
Geneva, United States HDT Global Full timeJoin the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.What We Offer:Health, Dental & Vision benefitsLife, AD&D & Disability (paid for by the company)401K with a company matchEssential Duties/Responsibilities:Review contractual...
-
Agency Staffing Coordinator
4 days ago
Geneva, United States Finger Lakes Health Full timeWe are looking for an Agency Staffing Coordinator to join our Human Resources Team. Schedule: Monday-Friday 8:00 am-4:30 pm 40 hours per week. This is a fast-paced and rewarding position, offering the potential for growth within the Human Resource Department. The ideal candidate will have strong customer service skills, experience with juggling multiple...
-
Carpenter / Handyman
3 weeks ago
Geneva, United States Lowe's Full timeFor over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having...
