Operations - Assistant Branch Manager - 111

4 weeks ago

Anaheim, United States Battery Systems Full time

**Operations - Assistant Branch Manager - 111**

3051 La Palma Ave, Anaheim, CA 92806, USA Req #540 Tuesday, April 13, 2021 **Come Join The Best**

At Battery Systems, our goal is to provide our customers with the best battery products available on the market, combined with the most efficient service in the industry, offered at the most competitive prices, in ever expanding markets. We realize that the customers needs and our ability to meet those needs are the determining factor in the success or failure of our business. We strive to treat each and every customer like we would like to be treated by our suppliers. To meet these objectives, we employ only people whose focus is on our goal and whose positive attitude and sense of teamwork gives our customers a reason to do business with us. The ideal candidate will be reliable, organized and personable with great phone/people skills.

**Our Values**

At Battery Systems, our values encompass three points:

- Take care of our team

- Take care of our customers

- Grow our business

Integrity Customer-Centric Courteous Prompt Attentive Positive Continuous Improvement Team-Advancement Wellness Health and Safety

**General Description (major areas of responsibility of this position):**

A person in this position is responsible to assist the manager in administration of the branch, train new employees, assist in evaluation of employee performance, production of reports, perform daily data entry, and function as proxy to the manager and all personnel in all branch duties. Familiar with executing all job duties. Experience with branch procedures and policies is significant. Excellence is demonstrated consistently and process improvements are contributed.

**Job Responsibilities:**

Assistant Branch Manager

* Key to this job is to assist the branch manager in all aspects as well as deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients, and team members

* Completes all necessary administrative work to ensure safety of all branch personnel

* Knowledgeable in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services.

* Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships

* Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders. Maintains accurate documentation of all customer transactions. Compiles accurate reports.

* Deliver product and pick up used batteries, as well as maintain and replenishes consignment products for customers. Plans efficient routes, ensures proper/accurate, staged, and safe stocking of vehicle. Assists in loading and unloading process.

* Assist retail customers and perform battery installations. Performs inventory cycle counts and complete counts

* Coordinates labor to ensure branch is orderly, safe, and clean. Trains personnel on job processes, techniques, and procedures

**Daytime Hours -** Monday through Friday - Occasional Weekends if needed

**Benefits:** Medical, Dental, Vision, Life and Other Voluntary Insurance, 401K-with matching, PTO

Integrity Customer-Centric Courteous Prompt Attentive

Positive Continuous Improvement Team-Advancement Wellness Health and

Safety

**Battery Systems, Inc. ? A California C Corp ? 12322 Monarch

Street Garden Grove, CA 92841 ? BatterySystems.net**

**Other details**

* Pay Type Hourly

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