Current jobs related to Hotel Receptionist - Springfield - Holiday Inn & Suites

  • Receptionist for Hotel Operations

    2 months ago

    Springfield, Virginia, United States Hilton Springfield Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of a hotel front desk agent at Hilton Springfield could be the perfect opportunity for you. In this position, you will greet visitors, manage their account details, and ensure they have all they need for a delightful stay. Key...

  • Administrative Coordinator

    1 month ago

    Springfield, Illinois, United States SIU HealthCare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Aide to join our team at SIU HealthCare. The successful candidate will provide administrative support to the Executive Leadership team, coordinate essential administrative activities, and perform specialized office support for the Office of Development and Alumni Relations.Key...

Hotel Receptionist

3 months ago

Springfield, United States Holiday Inn & Suites Full time
Hotel Receptionist

Are you a highly skilled and talented individual with a passion for providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we have an immediate opportunity for you to join our team as a Hotel Receptionist.

In this role, you will be responsible for ensuring our guests have a pleasant and comfortable stay at our hotel. You will greet clients upon arrival, coordinate check-ins, and provide information about our facilities. Your excellent communication and problem-solving skills will be essential in delivering stellar customer service and creating memorable hospitality experiences for our guests.

Responsibilities:
  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests' requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services
  • Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
  • Inform clients of our hotel services, including breakfast and dining/bar options
  • Recommend local tourist spots, including places to dine, shop, and sight-see
  • Establish friendly relationships with regular hotel clients
Skills:
  • Proven work experience as a Guest Service Agent, Hotel Guest Agent Service, or similar role
  • Customer service drive with outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Ability to work flexible hours
  • Strong sense of responsibility and a professional presentation
Why should you apply?
  • Competitive hourly wage based on experience
  • Paid time off for a healthy work-life balance
  • Comprehensive health, dental, and vision insurance options
  • Referral program to earn additional rewards
  • Employee discount for hotel services
  • Opportunity to learn and develop new skills in a thriving industry


Location: 2720 N Glenstone Ave - Springfield MO 65803

If you are a motivated and enthusiastic individual with a passion for providing exceptional customer service, we want to hear from you Apply now to join our team and be a part of our fun and loving work environment.