Customer Experience Associate

3 weeks ago


Fredericksburg, United States WEIS LLC Full time
Overview

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS

Location Address:

7100 Salem Fields Boulevard
Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.


SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

  • Fredericksburg, Virginia, United States WEIS LLC Full time

    Job SummaryWeis LLC is seeking a highly motivated Store Manager to join our team. As a Store Manager, you will be responsible for leading our stores and delivering exceptional customer experiences. You will drive sales and profit growth, develop and implement operational strategies, and lead a team of associates to achieve business objectives.Key...


  • Fredericksburg, Virginia, United States GEICO Full time

    Customer Service Representative Fredericksburg, VASalary: $23.33 per hour / $47,009.95 annuallyWhen you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. Were looking for Customer Service Professionals for our Fredericksburg, VA office....


  • Fredericksburg, Virginia, United States GP Mobile Full time

    About Us: GP Mobile is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We are committed to helping our customers find the right products and services to suit their needs.Job Summary: As a Sales Associate, you will be responsible for providing expert advice and guidance to customers on our latest...


  • Fredericksburg, Virginia, United States The Escrow Firm Full time

    At HomeServices Property Management we provide excellent customer service with our one call resolution model. Reporting to the Director of Customer Experience, this role supports the organization by providing support to our agents, landlords, tenants and vendors. Duties include responding to inquiries regarding owner statements, tenant ledgers, property...


  • Fredericksburg, Virginia, United States Walmart Full time

    **Job Overview**    As an Online Order Filler at Walmart, you will play a crucial role in ensuring customer satisfaction by delivering accurate and timely orders. Your primary responsibilities include greeting customers, answering their queries, and locating products for them.    Key Responsibilities:      - Greet customers with a smile and...


  • Fredericksburg, Virginia, United States Loves Travel Stops & Country Store Full time

    Key ResponsibilitiesThe ideal candidate will possess excellent customer service skills, be proficient in operating a cash register, and have experience with basic housekeeping tasks.Responsibilities:First Point of Contact: Greet customers as they arrive, answer questions, and direct them to the appropriate service specialist.Process Work Orders: Input work...


  • Fredericksburg, Virginia, United States Caliber Collision Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line support team, you will be responsible for providing exceptional customer service to internal and external customers. Your primary responsibilities will include greeting and providing...


  • Fredericksburg, Virginia, United States Giant Food Full time

    Discover a Career at Giant FoodGiant Food, the leading grocer in the Baltimore-Washington area, is seeking a Customer Experience Ambassador to join our team. As a PT Service Clerk, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our valued customers.About UsGiant Food was founded in 1936 on...


  • Fredericksburg, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a skilled individual to join our team as a Delivery Professional. As a Delivery Professional, you will be responsible for delivering exceptional customer experiences through efficient and safe delivery of food orders.About the JobYour primary responsibility will be to deliver food orders to customers in a timely and professional...


  • Fredericksburg, Virginia, United States Safelite Full time

    Company Overview: Safelite is a leading provider of auto glass repair and replacement services. As a Customer Advocate, you will be the first point of contact for our customers, delivering exceptional service and ensuring their satisfaction.Salary: Competitive weekly base pay starting at $19/hour, with opportunities for additional compensation based on...


  • Fredericksburg, Virginia, United States Sally Beauty Full time

    Sally Beauty is committed to providing exceptional customer experiences, and we're seeking a Customer Experience Specialist - Beauty to join our team. As a key member of our sales floor, you'll build strong relationships with customers and inspire loyalty by recommending products that meet their needs. You'll also inform customers about current promotions...


  • Fredericksburg, Virginia, United States Extra Space Full time

    Job DescriptionThis is an exciting opportunity to join the Extra Space Storage team as a Sales and Customer Support Associate! As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a clean and secure facility. Your duties will include guiding new customers through rental...


  • Fredericksburg, Virginia, United States Giant Food Full time

    Company OverviewGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly. With a rich history spanning over 80 years, we have grown to become one of the largest retailers in the region, operating over 160 stores across D.C., Maryland, Virginia, and Delaware.Our MissionWe strive to be the most trusted...


  • Fredericksburg, Virginia, United States Wegmans Food Markets Full time

    At Wegmans, we believe that our employees are our greatest asset. That's why we're committed to providing them with the support and resources they need to succeed.Job Summary:We're seeking enthusiastic and dedicated individuals to join our team as Retail Customer Experience Specialists. In this role, you will be responsible for providing exceptional customer...


  • Fredericksburg, Virginia, United States Wegmans Food Markets Full time

    At Wegmans Food Markets, we're committed to helping people live healthier, better lives through exceptional food. As a key member of our team, you'll have the opportunity to make a real difference in the lives of our customers.About the RoleThis is a dynamic and fast-paced environment where you'll engage with customers, share your passion for food, and...


  • Fredericksburg, Virginia, United States Wegmans Food Markets Full time

    Are you passionate about delivering exceptional customer service and working in a fast-paced environment? Do you enjoy sharing your knowledge of food and cooking with others? If so, we'd love to hear from you! As a Team Member at Wegmans Food Markets, you'll have the opportunity to work in a dynamic and supportive team environment where you can make a real...


  • Fredericksburg, Texas, United States HEB Grocery Stores Part time

    **Job Summary:**We are seeking a highly motivated and detail-oriented Customer Service Assistant to join our team at HEB Grocery Stores.**Key Responsibilities:**Ensure a positive shopping experience for customers by providing prompt and courteous serviceEffectively manage cash register operations, including handling payments and making changeContribute to a...


  • Fredericksburg, Virginia, United States Sally Beauty Full time

    We are seeking highly dedicated and customer-centric individuals to join our team as Sales Representatives. Key responsibilities include:Key Job ResponsibilitiesESTABLISH POSITIVE CUSTOMER RELATIONSHIPS: Develop strong relationships with customers through excellent service and support.RECOMMEND APPROPRIATE PRODUCTS: Recommend products that meet customer...


  • Fredericksburg, Virginia, United States Wal-Mart Stores , Inc. Full time

    Company Overview: As a Cashier & Front End Services associate, you will play a vital role in delivering exceptional customer experiences at Walmart. Our goal is to make every interaction with our customers a positive one, and we rely on our associates to be ambassadors of our brand.


  • Fredericksburg, Texas, United States Walmart Full time

    Walmart is looking for a Customer Service Specialist to join their team. As an Online Order Filler & Delivery associate, you will be responsible for providing excellent customer service and ensuring seamless online shopping experiences. Your key responsibilities will include:Acknowledge and greet customers with a smileAnswer customer questions and provide...