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Branch Counter Sales Associate

3 months ago

Fort Worth, United States Watsco Full time
Job Description

We're excited to announce we are hiring a Branch Sales Counter Associate. Shift is Monday - Friday and some Saturdays occasionally. All new hires will undergo a background check and drug screen prior to the start date. Carrier is an equal opportunity employer.

  • Counter sales- Greet customers, order equipment in computer, track parts for customers and communicate updates to customers.
  • Keep the showroom clean and organized.
  • Check new equipment as it arrives, check new equipment for damage, reorder supplies to ensure branch stays stocked.
  • Answer phone, place phone orders, troubleshoot and answer any questions customers may have.
  • Responsible for promoting sales of HVAC replacement components and aftermarket products to our Dealer Network and HVAC Contractors.
  • Provide superior customer service to our customers.
  • Provide counter sales support for our showroom/parts stores.
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements:
  • High school diploma or equivalent with a minimum of 1 year customer service experience is required.
  • A minimum of 1 year of experience in counter sales or other pertinent HVAC experience, preferred but not required. Will train.
  • Excellent customer service skills.
  • Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired.
  • Must be comfortable using the computer to look up equipment and cross-reference parts.
  • Will be expected to work overtime if needed.
  • Bilingual is a plus.
  • Ability to work onsite daily.