Case Manager

2 weeks ago

Utica, United States Rescue Mission of Utica, Inc Full time

Job SummaryThe Case Managers will assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link unsheltered homeless and vulnerable clients to the resources and skills that they need to achieve temporary housing and long-term housing stability. The Case Manager will provide crisis resolution to include triage based on urgency, personal safety and de-escalation of conflicts. Essential Job Functions: Provide case management services to assist and engage clients to obtain housing stability, obtain health insurance, mainstream benefits, addiction services, mental health services, obtain earned or other income, and so that clients can sustain housing.Ability to triage clients based on urgency and personal safety of clientsAbility to assess and target resources and supports for clients Assess client level of need to provide the appropriate level and length of assistance.Refer clients to services based on assessment. Take the lead in the de-escalation of conflicts Participate in case conferencing with project partners as needed Function as a contributing member of a multidisciplinary team with the organizations employees, staff, volunteers, and community agencies Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely fashion Maintain accurate client files and notes including entering data into HMIS and other electronic records Represent the Mission in a professional manner at all timesPractice effective time management and communication skills Demonstrate positive role modeling for clients and contribute to the health, well-being and comfort of clientsTransport or arrange for transportation as needed Participate in staff meetings and trainings as directed by supervisorOther related duties as assigned MINIMUM JOB QUALIFICATIONS High School Diploma or GEDAAS Degree in Human Services or related field preferredExperience working with special populations in the area of recovery, homelessness and mental illness preferredWorking knowledge of Microsoft Word, Excel and OutlookClean/valid NYS Drivers License Required Enthusiastic support of our Mission Statement CORE COMPETENCIESTeam playerStrong attention to detailStrong interpersonal communication skillsCompassionate and caring demeanorAbility to remain calm under pressureAbility to set appropriate boundariesPromote, model and teach acceptable behaviors Status/Hours: Full Time, Monday-Friday, 40 hours per week, 3:00pm-11:00pmPay Rate: $18.00-$18.50 hourly depending on experienceBenefits: We offer a comprehensive benefits package for eligible employees to include medical, dental, life insurance, 401(k), voluntary benefits, paid time off, holidays, and paid training.The Rescue Mission of Utica is an equal opportunity employer encouraging individuals with disabilities and veterans to apply.

Minimum Salary: 18.00 Maximum Salary: 18.50 Salary Unit: Hourly

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