Customer Service Specialist

2 months ago


Huntsville, United States Oral Arts Laboratory Full time

Oral Arts is a full-service family owned and operated dental laboratory. We manufacture dental prostheses, such as crowns, bridges, implants, dentures, partials, orthodontic appliances, etc. and have an immediate need for a Customer Service Specialist. Description of responsibilities include, but are not limited to: Receive incoming customer phone calls related to scheduling, pricing, billing, payments, and logistics. Receive calls from new customers for new doctor kits. Corresponds with accounts via phone, email, and live chat. Responsible for the daily call list of cases that need more time from the doctor. Communicate customer issues/concerns to appropriate management in a timely manner. Tech service (looking up information or answering questions internally from supervisors, expeditors, etc). Responsible for monthly Excel data collection as well as Excel charts. Print all shade photos and attach each to the appropriate case. Issues credit slips. Take Credit Card payments. Scheduling Out of Lab custom shades. Back up for scheduling In-town and FedEx pickups. Place orders for products, supplies or parts w/ the appropriate depts. Calls for cases not meeting due date, shades needed, photos and simple dentist requests. Schedule newly logged in cases and Rescheduling late cases. Works closely with techs, expeditors, supervisors, and shipping to ensure strong communication (such as special alerts). Runs reports for supervisors as requested. Responsible for New Doctor calls and Reactivated Accounts. Other duties as assigned. Required experience: High school diploma or equivalent required. Must have a minimum of 1 year of experience in a customer-focused position. Experience with computers, including Microsoft Word, Excel, and Outlook. Preference will be given to candidates with previous dental experience including experience as a dental assistant, laboratory technician, or prior job experience in a dental implant manufacture company.

#J-18808-Ljbffr



  • Huntsville, Alabama, United States SportsMED Orthopaedic Specialist, INC Full time

    Medical Appointment CoordinatorSportsMED Orthopaedic Specialist, INC is seeking a dedicated individual to become a part of our dynamic team as a Medical Appointment Coordinator within our active Call Center.This role demands a solid understanding of healthcare terminology, the capability to type at a speed of 30-40 words per minute, and strong computer...


  • Huntsville, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO19477 Showing 1 location **Job Details** **Description** Orkin Pest Control is a leader in the pest control industry. We are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you will provide...


  • Huntsville, United States Pleasant Holidays Full time

    **Customer Service Specialist** **Primary Location:** Huntsville , AL **Other Locations:** **Job ID #:** JR20217491 **Category:** Customer Service/Branch Offices **Share this job** * Share by Mail Customer Service Specialist We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA...


  • Huntsville, United States Sam Houston State Full time

    Carries out all financial transactions between the University and students, as well as interdepartmental business transactions. Responsible for assisting in the receipt, disbursement and accountability of cash, checks, and payments received in Studen Customer Service, Specialist, Service, Retail, Education, Customer


  • Huntsville, United States MAXhealth Full time

    Ignite your career with a role that blends exceptional customer service with creative finesse! Max Health proudly presents the opportunity for a dynamic individual to join us as a full-time Customer Success Specialist - Customer Service Rep. Brace yourself for a whirlwind of fulfilling challenges that promise to reshape healthcare experiences. And guess...


  • Huntsville, United States Max Health, LLC Full time

    Ignite your career with a role that blends exceptional customer service with creative finesse! Max Health proudly presents the opportunity for a dynamic individual to join us as a full-time Customer Success Specialist - Customer Service Rep. Brace yourself for a whirlwind of fulfilling challenges that promise to reshape healthcare experiences. And guess...


  • Huntsville, United States Max Health Full time

    Job DescriptionJob DescriptionIgnite your career with a role that blends exceptional customer service with creative finesse! Max Health proudly presents the opportunity for a dynamic individual to join us as a full-time Customer Success Specialist - Customer Service Rep. Brace yourself for a whirlwind of fulfilling challenges that promise to reshape...

  • Call Center Specialist

    2 months ago


    Huntsville, United States Precision Door Service Full time

    Precision Door is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, we want you to start a career. We invest in our employees, and are looking for career-oriented, permanent employees. We understand what it takes to raise a family these days. By providing second-to-none training...


  • Huntsville, United States Suburban Propane Full time

    > > **Customer Relations Specialist** **Huntsville , AL** **JOB ID: 6603** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...


  • Huntsville, United States Max Health Full time

    Job DescriptionJob DescriptionReady to make a real difference and truly help others? Max Health in Huntsville, AL, wants you as our full-time Assistant Chiropractic Specialist - Customer Service Rep.PAY, BENEFITS, AND SCHEDULEJoin us for a four-day workweek, $16 - $18/hour, and great perks.We offer excellent benefits such as discounted health insurance with...

  • Customer Service

    1 week ago


    Huntsville, United States Army & Air Force Exchange Service Full time

    As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, question Customer Service, Customer Experience, Service


  • Huntsville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Huntsville, Alabama, United States Domino's Pizza LLC Full time

    Position OverviewWe are seeking a customer-focused service specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesEngage with customers to understand their needs and provide effective solutions.Assist in resolving inquiries related to our products and...

  • IT Specialist

    2 months ago


    Huntsville, Alabama, United States Internal Revenue Service Full time

    WHAT IS THE ONLINE SERVICES DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:ONLINE SERVICESThe following are the duties of the GS-9T12 position at the full working level of GS-12. This position has career progression up to GS-12. If you are selected at a grade level lower than the full...


  • Huntsville, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2624 Jordan Lane NW [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...


  • Huntsville, Alabama, United States Amazing Lash Studio Full time

    Position Overview: We are seeking a dedicated retail sales associate / customer service representative to join our esteemed beauty establishment. As a leader in eyelash extension and eyebrow services, our mission is to enhance beauty and confidence through our commitment to excellence, ensuring our clients feel truly remarkable. This role offers an...


  • Huntsville, Alabama, United States Amazing Lash Studio Full time

    Position Overview: We are seeking a dedicated retail sales associate / customer service representative to join our team in the beauty sector. As a leader in eyelash extension and eyebrow services, Amazing Lash Studio is committed to enhancing beauty and confidence through our exceptional services. Key Responsibilities: Promote and sell Amazing Lash Studio...


  • Huntsville, Alabama, United States Alfa Insurance Corporate Careers Full time

    Benefits:Dental insuranceHealth insurancePaid time offCompany OverviewAlfa Insurance is a highly-rated insurance provider that offers a comprehensive range of automobile, home, life, farm, and business insurance solutions. Renowned for exceptional customer service, Alfa boasts a 94% satisfaction rate in claims processing. Since its inception in 1946, Alfa...


  • Huntsville, Alabama, United States Amazing Lash Studio Full time

    Position Overview: We are actively seeking a Retail Sales Associate who will serve as a customer service representative within the beauty sector. Our brand, Amazing Lash Studio, stands as a leader in eyelash extension and eyebrow services, dedicated to fostering beauty and confidence through our commitment to excellence. This role offers an opportunity to...


  • Huntsville, Texas, United States Sam Houston State Full time

    Job OverviewJoin the Bearkat community and become a vital part of our team at Sam Houston State University. As a university with a rich historical legacy, we pride ourselves on fostering a vibrant and dynamic environment for our employees and students alike. With a student body exceeding 21,000, SHSU offers a unique blend of small-town charm and extensive...