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Customer Relations Specialist^

4 months ago

Odessa, United States Compass Health Network Full time

Location:

Customer Relations Specialist^ in Odessa, MO at Compass Health Network **Location:**

**Experience:**

Not Specified **Job Description**

**Compensation**: $15.00 hourly

**Full-time, benefit-eligible position; Monday-Friday 9 am - 6 pm** primarily, with flexibility needed to cover other shifts (7:30 am - 4:30 pm).

**ESSENTIAL FUNCTIONS JOB SPECIFIC**

Core Responsibilities

* Reception

* Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable

* Answer all phone calls and emails politely and direct to appropriate office staff

* Distribute daily mail

* Keep office supplies and PPE in stock

* Work with IT department and GFI digital to ensure Office equipment and printers are working properly

* Follow daily room schedules for clients and co-workers

* Ensure office space is picked up

Other Responsibilities

* Adhere to all HIPAA guidelines/regulations

* Conduct self in accordance with employee manual

* Keep abreast of any updates/changes and relay those to the Office Supervisor

* Other duties as assigned

**ESSENTIAL FUNCTIONS/CORE COMPETENCIES COMPANY WIDE**

Regularly attend work except for approved absences

Attend all training as required

Maintain Compass champion behavior

Provides services with a commitment to service excellence

Team oriented and values diversity

**DESIRED DEMONSTRATED KEY COMPETENCIES**

Analytical Thinking

Change Readiness

Collaborative Relationships

Communication Oral

Communication Written

Empowers Others

Flexible Thinking

Leadership

Multitasking/Planning

Organizational/Time Management

Teamwork

**Job Requirements**

**EDUCATION**

High School/GED preferred

**WORK EXPERIENCE**

At least one year experience in customer service required

**Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.**