BEHAVIORAL HEALTH ACCESS REPRESENTATIVE

3 weeks ago

Juneau, United States South East Alaska Regional Health Consortium Full time

Pay Range:$25.00 - $29.35

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

  • Greet and assists patients and family members at the designated facility.
    • Checks patients in and out for appointments and schedules follow up appointments as needed or directed.
    • Collects, verifies, and enters demographic, financial and/or insurance information and accurately enters the information into the electronic health record to ensure prompt and accurate billing.
    • When scheduling, responsible for scheduling and facilitating telehealth for clients to connect to/from other locations.
    • Screens patients for priority risks and raises questions and concerns on complex patient situations to the clinic supervisor(s).
  • Responsible for processing, accepting, and tracking referrals/consults for clinic.
    • Responsible for scheduling appointments for intakes and ensuring all documentation is completed.
    • Responsible for working with clinic supervisor(s) to assign the patient for an assessment.
    • Responsible for collecting required consents.
  • Responsible for calling clients for appointment this can include the following:
    • Intake appointments.
    • No Show or Cancelled appointments.
  • Responsible for reviewing collected documentation for accuracy.
    • Identifies Release of Information (ROI) and submits completed document to Health Information Management.
    • Reviews Intake Packet for completion and accuracy.
    • Reviews Annual Consents are collected and in patient EHR.
  • Responsible for Opening and Closing Duties:
    • Turn on/off the lights to the clinic and unlock/lock common spaces and storage.
    • Checking phone messages upon arrival and throughout the day.
    • Responsible for preparing necessary paperwork that needs to be collected from patients.
    • Responsible for checking printers/fax machines and ensuring confidential content is not left out.
    • Secure and/or shred confidential material.
    • Print the schedule for the next day and secure before departure.
    • Ensure common areas are tidy including conference rooms, classrooms, and lobby.
  • Maintains confidentiality of all verbal, written, and electronic forms of communication or information sharing.
  • Responsible for scanning documents and ensuring that all information is uploaded to the proper location.
  • Responsible for data collection and entry including but not limited to internal, State, and Federal data.
  • Responsible for following the highest standards of SEARHC mission, vision, and values.
    • Responsible for remaining calm and supporting clients when they appear upset or overwhelmed and must request a supervisor if a client becomes distressed.
    • Responsible for remaining culturally aware, and valuing others cultural differences as well as their strengths.
    • Responsible for talking respectfully to clients, staff, and supervisors without exception.
  • Works collaboratively with peers and/or colleagues, aiding as needed to meet the needs of patients and organizational goals.
Additional Details:

Education, Certifications, and Licenses Required
  • High school diploma or equivalent.
Experience Required
  • 2 years of office experience. Medical office experience is preferred.
Knowledge of
  • Office functions
  • Computer applications.
  • Office machines and equipment.
  • HIPAA privacy rules.
Skills in
  • Verbal and written communication.
  • Problem solving.
  • Time management, organization, and customer service.
  • Data entry with a high degree of accuracy and detail orientation.
Ability to
  • Prioritize work and multi-task in a fast-paced office setting with many interruptions.
  • Self-start and willingness to learn.
  • Read and comprehend instructions, correspondence, and memos.
  • Demonstrate time-management, organizational, and customer service skills.
  • Work with accuracy and detail.
  • Maintain professional composure during stressful times.


Position Information:

Work Shift:OT 8/40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

  • AK - Patient Access Manager - Juneau

    1 month ago

    Juneau, United States HexaQuEST Health, Inc. Full time

    Job Description: Job Overview: The Patient Access Manager is responsible for Patient Access Representative Supervisors and their teams at their respective locations across the consortium. This position provides leadership in coordinating initiatives and assisting in operations of patient access for the Southeast Alaska Regional Health Consortium. *** - ***...

  • Behavioral Health

    3 weeks ago

    Juneau, United States Juneau School District Full time

    Cure Healthcare is seeking a Behavioral Health - Psychologist for positions in Juneau, Alaska. Current Alaska license and AHA BLS required and additional certifications related to this specialty. This shift is Days. Required: 2 years of recent experience in Psychologist. Please inquire for specific job details and confirm shift required by facility.

  • Clinical Manager

    5 days ago

    Juneau, United States Alaska Behavioral Health Full time

    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Clinical Manager Full-Time Anchorage, AK, US 2 days ago Requisition ID: 1185 Salary Range: $85,637.00 To 110,828.00 Annually Who We Are Our mission is to strengthen Alaska communities and improve the...

  • Patient Access Representative

    4 weeks ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    Pay Range:$25.00 - $29.35 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling...

  • Child/Family Behavioral Health Clinician

    4 days ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    Pay Range: $34.16 - $43.49 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling...

  • Behavioral Health Case Mgr

    5 days ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    Pay Range: $29.79 - $37.70 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling...

  • Behavioral Health Clinician

    1 week ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    Pay Range: $41.83 - $53.45 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling...

  • Mental Health Professional

    5 days ago

    Juneau, United States VitalCore Health Strategies Full time

    Join the VitalCore Team in Wisconsin! We're people who are fueled by passion, not by profit.VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has openings for Master's Level Mental Health Professional (LCSW, LCPC, LMSW, LPC, or equivalent) for Full-Time at Dodge County Jail in Juneau, Wisconsin!!! Looking for a rewarding...

  • Mental Health Professional

    6 days ago

    Juneau, United States VitalCore Health Strategies Full time

    Join the VitalCore Team in Wisconsin! We’re people who are fueled by passion, not by profit. VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has openings for Master's Level Mental Health Professional (LCSW, LCPC, LMSW, LPC, or equivalent) for Full-Time at Dodge County Jail in Juneau, Wisconsin!!! Looking for a rewarding...

  • Mental Health Professional

    4 days ago

    Juneau, United States VitalCore Health Strategies Full time

    Job DescriptionJob DescriptionJoin the VitalCore Team in Wisconsin! We’re people who are fueled by passion, not by profit.VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has openings for Master's Level Mental Health Professional (LCSW, LCPC, LMSW, LPC, or equivalent) for Full-Time at Dodge County Jail in Juneau,...

  • Patient Access Specialist

    5 days ago

    Juneau, United States Bartlett Regional Hospital Full time

    This position is open until filled. Bartlett Regional Hospital is searching for Patient Access Specialists to join our PAS team! Click here to learn more about Bartlett Regional Hospital, our amazing benefits, and our community. It's a great place to work and a beautiful place to live! Job Summary: Patient Access Services (PAS) is responsible for registering...

  • PRIMARY CARE COORDINATOR

    4 days ago

    Juneau, United States South East Alaska Regional Health Consortium Full time

    Pay Range:$25.00 - $31.13SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it's a fulfilling career....

  • PRIMARY CARE COORDINATOR

    2 days ago

    Juneau, United States South East Alaska Regional Health Consortium Full time

    Pay Range:$25.00 - $31.13 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling...

  • Office Assistant 3

    4 weeks ago

    Juneau, United States State of Alaska Full time

    This position is open to Alaskan Residents only. Please check out residency definition to determine if you qualify. What you will be doing:As the Office Assistant 3 at Health Analytics & Vital Records, you will play a vital role in supporting Alaskan Office Assistant, Representative, Customer Service, Public Health, Assistant, High School, Business Services

  • Travel Nurse RN

    6 days ago

    Juneau, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Juneau, Alaska. Job Description & Requirements Specialty: Telemetry Discipline: RN Start Date: ASAP Duration: 13 weeks Employment Type: Travel Job Description: Supplemental Health Care is working with a hospital in Juneau, Alaska to hire Telemetry RNs. For more than...

  • FT Physician

    2 weeks ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling career. We offer generous...

  • FT Child

    2 weeks ago

    Juneau, United States Southeast Alaska Regional Health Consortium Full time

    SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling career. We offer generous...

  • Psychiatrist

    5 days ago

    Juneau, United States VitalCore Health Strategies Full time

    Join the VitalCore Team in Wisconsin! We're people who are fueled by passion, not by profit.VitalCore Health Strategies (VCHS), an industry leader in Correctional Healthcare has openings for a Psychiatrist at Dodge County Jail in Juneau, Wisconsin for Part-Time (4 hours / week)!!!Looking for a rewarding career in the healthcare field with competitive wages,...

  • Psychiatrist

    6 days ago

    Juneau, United States VitalCore Health Strategies Full time

    Join the VitalCore Team in Wisconsin!  We’re people who are fueled by passion, not by profit. VitalCore Health Strategies (VCHS), an industry leader in Correctional Healthcare has openings fora  Psychiatrist at Dodge County Jail in Juneau, Wisconsin for Part-Time (4 hours / week)!!! Looking for a rewarding career in the healthcare field with...

  • FT Physician

    2 weeks ago

    Juneau, United States SouthEast Alaska Regional Health Consortium Full time

    SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous...