Office Claims Representative

2 weeks ago


Tupelo, United States Virginia Farm Bureau Mutual Full time

Essential Functions
•Analyze policy contracts to determine coverage.
•Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment.
•Collect settlement documents and prepare status reports for file documentation.
•Investigate the facts surrounding the claim by using various types of communication such as telephone, mail,
email, and other means available to determine liability.
•Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline
designated by those individuals.
•Assist in catastrophe claims operations as needed.
•Attend training sessions to gain the skills and ability to perform the functions of a Claims Representative.

Additional Responsibilities
•Other duties and responsibilities as assigned.
•Regular and predictable attendance is required.


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