Program Support Specialist

2 weeks ago


Biddeford, United States Smaaa Full time

**Program Support Specialist**

Agewell Biddeford, Maine Minimum Experience **Mid-level** Compensation **$18.00 per hour** Southern Maine Agency on Aging is seeking a full time (40 hours per week) Program Support Specialist. This is a dynamic position supporting and enhancing collaboration across multiple programs to better connect clients with holistic access to services and resources. This is a public facing role collaborating with agency partners to organize events, communicate important updates both internally and externally, and assisting with demonstrating the impact of agency services.

Essential duties and responsibilities include working collaboratively to promote cross-program awareness and collaboration among staff, volunteers, and agency partners to provide client-centered service delivery, organizing community outreach events, acting as a liaison for sub-contractors and partners of fee-for-service contracts including fielding questions, assisting with report preparation to demonstrate program impact.

Qualifications include: Excellent interpersonal skills with an emphasis on collaboration and relationship building with staff and community partners, experience in working with older adults, strong communicator, with proficiency in verbal and written communications; must have judgment and initiative to work independently and manage priorities with minimal guidance, accuracy and attention to detail, proficient in Microsoft Office applications including Word, Excel and Outlook, and experienced in working with all traditional office equipment; proficient in general office procedures and current best practices in administrative systems.

Currently, due to COVID-19, this is a hybrid position with some mandatory in-office hours as well as remote work availability.

The health and safety of our members and staff is a top priority for Southern Maine Agency in Aging. This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic. SMAA believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At SMAA, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson).

Please note: SMAA requires that applicants submit both a cover letter and resume at time of application.

Position open until filled

*We are an equal opportunity employer*

Location Biddeford, Maine Minimum Experience Mid-level Compensation $18.00 per hour



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