Front Desk Engagement Professional in Branson, MO

3 weeks ago

Springfield, United States Heartland Center for Behavioral Change Full time

This is routine administrative support work involving a variety of tasks requiring independent work within established policies and timeframes. Work may include compiling, processing and maintaining records, entering and retrieving information, collecting and distributing mail and messages, typing memos, correspondence, reports, and other documents, and other general clerical duties. The employee is expected to have an understanding of specialized terminology. Work is provided under the supervision of a superior; however the employee works independently within established guidelines. EXAMPLES OF WORK Work may include, but is not limited to, the following examples: Answers all incoming calls. Uses script to respond to inquiries. Directs calls to appropriate staff members or programs. Serves as a receptionist or information clerk; determines purpose of contact; provides general information; directs individuals to proper destination; receives and distributes messages. Provides a high level of customer service. Establishes an effective professional rapport with consumers and guests and receives positive consumer satisfaction reports and positive response from consumers. Provides relief to Intake Coordinator, when necessary. Schedules all consumer appointments and enters into Carelogic system. Books each clinician with appointments, 40 hours per week. Contacts consumers who miss appointments within 48 hours. Reschedules appointments. Maintains updated weekly group schedule with topics identified by counselor, hour, and day, and posts weekly on consumer bulletin boards. Maintains current consumer information on electronic database. Asks consumers to verify contact information when consumers appear for appointments. Collects payments from consumers following established collection policies, assists in reconciling financial records and may make banking deposits when directed. Reschedules appointments for consumers who do not have payment at the time of appointment. Prepares weekly calendar of scheduled activities for clinicians and manager, as required. Prepares class/group rosters for each program offered and ensures that program material and equipment is available for facilitator of the programs. Processes and distributes mail according to established procedures. Prepares office supply and maintenance work orders. Enters, updates, retrieves and disseminates information from computerized records. Reviews documents for accuracy, completeness, and compliance; proofreads completed work. Establishes and maintains filing systems; prepares records for storage and/or archiving. Sorts and files correspondence, documents, and records alphabetically, numerically or by other established methods; removes and returns requested material from files; prepares file folders by subject, name or other headings. Attends staff meetings and training, when required and contributes. Effectively operates standard office equipment i.e. computer, calculator, copy machine, etc. Complies with Dress Code. Dresses in appropriate business attire; is well groomed and is professional in appearance. Complies with agency policies and procedures and internal operating procedures of the Program. Complies with all requirements of HIPAA Privacy and Security Act. Complies with regulations pertaining to the confidentiality of consumer protected health information. Complies with Code of Conduct and Corporate Compliance Policy. Reports violations immediately. Performs other related work, as assigned.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Knowledge of office practices, procedures, and equipment Knowledge of business math computations, grammar, composition, and spelling. Knowledge of computer information systems and software. Effective interpersonal skills. Basic skills in keyboarding and use of a personal computer. Good oral and written communication skills that include reading, writing and speaking the English language. Skill in organizing materials Ability to understand and follow directions Ability to establish and/or maintain moderately complex records; use coding and filing systems; and retrieve and compile data Ability to prepare spreadsheets and reports Ability to make and apply routine decisions in accordance with policies and procedures Ability to review documents for accuracy and completeness Ability to complete assignments accurately within specified timeframes Ability to maintain a high standard of ethical conduct; exhibit honesty, integrity and ethical behavior; Ability to handle confidential information appropriately.

EXPERIENCE AND EDUCATION QUALIFICATIONS Possession of a high school diploma or GED certificate AND Three (3) years' secretarial or office clerical experience. Vocational/technical training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related area may substitute on a year for year basis for the required experience.

NECESSARY SPECIAL QUALIFICATIONS No candidate may be considered for employment who is, or has been for the past two (2) years under the supervision of Federal, State, County or Municipal Corrections Department nor have any pending felony or misdemeanor charges other than minor traffic charges.

Driving may be required for this position. The successful candidate must have and remain in possession of a valid current driver's license, automobile insurance, and be insurable under the agency's motor vehicle insurance policy. All candidates for employment must meet the established minimum qualifications for employment as identified by the applicable regulatory agencies. Current certification in CPR and First Aid may be required for this position.

#J-18808-Ljbffr

  • Front Desk Engagement Professional in Branson, MO

    1 day ago

    Springfield, United States Heartland Center for Behavioral Change Full time

    This is routine administrative support work involving a variety of tasks requiring independent work within established policies and timeframes. Work may include compiling, processing and maintaining records, entering and retrieving information, collecting and distributing mail and messages, typing memos, correspondence, reports, and other documents, and...

  • Pulmonologist/Critical Care Physician opening in Branson, MO

    3 weeks ago

    Springfield, United States Britt Medical Search Full time

    Seeking a Pulmonologist/Critical Care Physician who is BE/BC in Critical Care Medicine and in Pulmonary Disease Medicine or in final year of such program leading to certification for work in Branson, Missouri to provide direct care to critically ill patients in an intensive care unit environment, including resuscitation, advanced cardiac and trauma life...

  • Hotel Front Desk

    2 weeks ago

    Springfield, United States Prime Inc. Full time

    The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner. Responsibilities:Greets guests in a friendly and professional ma Hotel, Front Desk, Guest Service, Reservations, Retail

  • Remote Front Desk Receptionist

    3 days ago

    Springfield, United States Unoted Windor and Door Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Unoted Windor and Door with the position of Remote Front Desk Receptionist - Unoted Windor and Door which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site....

  • Remote Front Desk Receptionist

    5 days ago

    Springfield, Illinois, United States Unoted Windor and Door Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Unoted Windor and Door with the position of Remote Front Desk Receptionist - Unoted Windor and Door which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site....

  • Front Desk Agent>

    7 days ago

    Springfield, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marriott Springfield Downtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Branson, MO | Registered Behavior Technician

    2 weeks ago

    Springfield, United States The Arc Of The Ozarks Full time

    Job DescriptionJob DescriptionAre you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! The Arc of...

  • Branson, MO | Registered Behavior Technician

    7 days ago

    Springfield, United States The Arc Of The Ozarks Full time

    Job DescriptionJob DescriptionAre you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! The Arc of...

  • Hotel Front Desk Clerk

    1 day ago

    Springfield, United States Hilton Springfield Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Full Time Obstetrics and Gynecology Physician

    3 weeks ago

    Springfield, Illinois, United States Enterprise Medical Recruiting Full time

    A reputable OB/GYN practice in southwest Missouri is adding another OB/GYN physician to their collegial team located in the Table Rock Lake area in central Missouri. Opportunity Highlights:Enjoy a four-day workweek with 1:5 callJoin four physicians with a well-trained support staff including dedicated nurses, ultrasonographers, phlebotomists, triage RNs,...

  • Airport Custodian

    2 weeks ago

    Springfield, United States City of Springfield MO Full time

    Do you want to be a part of great team at a growing Airport? - - - SHIFTS AVAILABLE ARE:TUESDAY - SATURDAY & SUNDAY - THURSDAY - 3:30 PM - 12:00 AM The Springfield-Branson National Airport is seeking qualified and detail oriented applicants for the p Custodian, Customer Service, Property Management

  • Front Desk Rep

    3 weeks ago

    Springfield, United States Red Roof Full time

    ** Front Desk Rep - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT003029 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...

  • Professional Counselor Full Time

    7 days ago

    Springfield, United States Compass Counseling Services LLC Full time

    Job Description Compass Counseling Services is currently accepting applications for our counselor position. Duties include providing individual and family counseling. We offer in office sessions and telehealth. Our offices are located in Springfield and Branson. Fully licensed and provisional candidates are encouraged to apply. Masters in counseling,...

  • Assistant Front Office Manager

    2 weeks ago

    Springfield, United States Caring Health Center Full time

    General Description: Responsible to assist Front Office Operations Manager in the oversight of the Main Street Site front office operations, inclusive of the following: enrollment registration, scheduling, medical records, switchboard/telephone coverage, interpreter services, greeting the public and overseeing the waiting room, and responsibility for...

  • Front Desk Agent

    2 weeks ago

    Springfield, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    2 weeks ago

    Springfield, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Professional Counselor

    3 weeks ago

    Springfield, United States Compass Counseling Services Full time

    Job DescriptionJob DescriptionCompany DescriptionCompass Counseling Services based in Springfield Missouri is a private practice mental health group serving all ages and issues.Job DescriptionCompass Counseling Services is currently accepting applications for our counselor position.  Duties include providing individual and family counseling. We offer in...

  • Professional Counselor

    2 weeks ago

    Springfield, Missouri, United States Compass Counseling Services Full time

    Job Description Compass Counseling Services is currently accepting applications for our counselor position.  Duties include providing individual and family counseling. We offer in office sessions and telehealth. Our offices are located in Springfield and Branson. Fully licensed and provisional candidates are encouraged to apply. Masters in counseling,...

  • Front Desk Agent

    2 weeks ago

    Springfield, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk Agent

    2 weeks ago

    Springfield, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...