AMH Parts Associate
3 weeks ago
Job Type
Full-time
Description
SUMMARY
The Parts associate is dedicated to providing top level support to customers, technicians and sales associates in need
of repair parts. You will be responsible for using the data provided to locate the correct parts required as well as making
recommendations for associated parts needed to do the job right in an efficient manner. Ultimately, you will maintain and
improve our brand, ensuring that we exceed the customers' expectations with exceptional product knowledge and superior
customer service skills.
JOB DESCRIPTION
The parts associate is the person responsible for locating and supplying parts for the customer. He/she must have above
average people skills and adequate product knowledge that enables you to know all the applicable parts required to do
certain jobs. Forklift technical experience is not a requirement but is a benefit for this position. He/she uses various forms of
schematics for identifying specific parts daily. You will communicate with vendors for those parts, designate shipping
methods, process the orders, and follow up to ensure the customer gets their repair parts when promised.
Requirements
SKILLS/RESPONSIBILITIES
- Strong communication, organizational and time management skills
- Above average computer skills: typing, Microsoft word, Microsoft excel, Powerpoint, etc...
- Demonstrate good decision-making skills in fast paced environment
- Ability to work well with customers and co-workers, team player attitude is a must
- Average knowledge of forklift, parts and their functions
- General knowledge of inventory control methods
- Maintain PO system and monitor outstanding PO's
- Ability to source parts as well as all makes of aftermarket parts
- Follow all 5S policies and procedures
- Competitive spirit with a self-starter personality
- Occasionally operate forklift equipment (training internally provided)
- Company provided parts procurement training is ongoing and required by the parts associate
- Must be able to lift 50 pounds
WORK EXPERIENCE REQUIREMENTS
3+ years of parts procurement experience
Forklift technical experience a plus
EDUCATION/CERTIFICATION/LICENSE REQUIREMENTS
High School Diploma or GED
WORK CONDITIONS/PHYSICAL DEMANDS
This position is in an office setting where the noise level is generally quiet to sometimes moderate if working near the
shop area. Employees are occasionally required to stand, walk; sit; and reach with hands and arms. Employees must
have normal manual dexterity and be able to effectively manipulate keyboard and phone. Employees must
occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. This is not an exhaustive list of all duties and responsibilities. Atlanta Fork Lifts, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace
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