Network Support Specialist
4 weeks ago
Job Description
Job Description
Network Support Specialist - Livermore, CA
We are currently searching for an experienced Network Support Specialist to join our technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless and other networking technologies. We are looking for someone who is motivated, detail-oriented, and able to work independently and as part of a team. The ideal candidate will have 3-5 years of experience in Network support and administration of multi-platform LAN/WAN environments with an active CCNA or higher certification. This is an onsite role based in our Technical Support Center (TAC) at our corporate office in Livermore.
The Network Support Specialist performs activities required to support our customer’s Enterprise LAN/WAN network and supporting operations, production datacenters, Wireless, and other devices. This is a technical position and requires strong troubleshooting and analytical skills – combined with a keen ability to communicate well in both verbal and written form.
Responsibilities:
Provide all levels of support to the customers for all LAN/WAN issues.
Demonstrate familiarization and hands-on experience with Cisco Routing & Switching, Cisco Firewall, Cisco Firepower and Cisco ISE.
Conduct data captures to obtain network performance information when required.
Handle all escalations.
Keep abreast of new technologies and recommend adoption as appropriate. Identify areas for automation or other process improvement.
Participate in team on-call rotation and provide support during project and operations related cutovers.
Respond, troubleshoot, identify root cause, and remediate issues in a complete, documented, and timely manner.
Coordinate with Tier II/III engineers and cable’s team to resolve customer impacting network outages, network changes and activation.
Develop an understanding of the AMS.NET ecosystem and provide effective coordination for clients.
Work with cross-functional teams supporting our customers.
Communicate effectively with both internal and external senior-level management to understand customer needs.
Position requirements (Technical Skills):
Knowledge and experience VPN technologies, modern switching platforms, Cisco Routing & Switching, Cisco Firewall, Cisco Firepower.
Knowledge of Cisco Enterprise Wireless or other Enterprise Wireless
Knowledge and experience with routing protocols.
Knowledge of Cisco ISE experience is a plus.
Strong knowledge in numerous types of hardware,
software/applications
Knowledge and experience working with CRM Ticketing systems, specifically Salesforce.
Familiarity with Microsoft Windows operating systems, and Microsoft Office Products.
Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities.
Strong understanding of the organization’s goals and objectives.
Education and Experience:
Minimum 3 years of experience in IT networking
Advanced Network Industry certification e.g., CCNA
Hands-on experience with the Cisco Nexus, Cisco Catalyst Layer2 /3 Switches Cisco ISR and ASR series routers.
Knowledge of Aruba Switching and Ruckus Switching is a plus.
Knowledge of Firewall technologies including Cisco Firewalls, Fortinet, Palo Alto and Meraki.
Knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, , VLAN, ACL, NAC.
Demonstrated ability to systematically troubleshoot problems in complex systems and network environments.
Experience supporting secure enterprise wireless networks; including Meraki, Cisco, Aruba, and Ruckus.
Experience of supporting customers in production data centers.
Experience in improving network monitoring in order to avoid service disruptions.
Excellent problem solving,
debugging/troubleshooting
skills are required.
Ability to multi-task in a fast-paced environment is a must.
Demonstrated ability to systematically troubleshoot problems in complex systems and network environments.
We are an equal opportunity employer and offer a competitive salary and complete benefits package. To hear more, please send an updated resume and salary expectations to htocci@ams.net or apply online.
Company Description AMS.NET is a leading partner of Cisco, Meraki, HPE Networking, Aruba Networks, Ruckus Wireless, Fortinet, Barracuda Networks, Microsoft and others. We offer technology solutions including switching, wireless, cybersecurity, data center, video conferencing, collaboration, VoIP, IP video surveillance and
clocks/bells/paging/mass
notification. We also offer full service low voltage cabling services and have a full range of cabling providers. Become a part of a team that is dedicated to their associates and a leading innovator in the industry.
Founded more than three decades ago, AMS.NET has steadily grown into a multimillion-dollar technology solutions company and technology partner to many organizations throughout California and beyond.
Company Description
AMS.NET is a leading partner of Cisco, Meraki, HPE Networking, Aruba Networks, Ruckus Wireless, Fortinet, Barracuda Networks, Microsoft and others. We offer technology solutions including switching, wireless, cybersecurity, data center, video conferencing, collaboration, VoIP, IP video surveillance and clocks/bells/paging/mass notification. We also offer full service low voltage cabling services and have a full range of cabling providers. Become a part of a team that is dedicated to their associates and a leading innovator in the industry.\r\rFounded more than three decades ago, AMS.NET has steadily grown into a multimillion-dollar technology solutions company and technology partner to many organizations throughout California and beyond.
#J-18808-Ljbffr
-
Network Support Specialist
2 months ago
San Jose, United States AMS.NET Full timeJob DescriptionJob DescriptionNetwork Support Specialist - Livermore, CA We are currently searching for an experienced Network Support Specialist to join our technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless and other networking technologies. We are looking for someone who is motivated,...
-
Network Support Specialist
2 weeks ago
San Jose, United States AMS.NET Full timeJob DescriptionJob DescriptionNetwork Support Specialist - Livermore, CA We are currently searching for an experienced Network Support Specialist to join our technical Support team. The ideal candidate will have significant experience with WAN/LAN, VPN, Enterprise Wireless and other networking technologies. We are looking for someone who is motivated,...
-
Network Specialist
2 weeks ago
San Jose, United States Collabera Full timeDescription Home Search Jobs Job Description Network Specialist Contract: Redmond, California, US Salary: $60.00 Per Hour Job Code: 349606 End Date: 2024-06-20 Days Left: 21 days, 3 hours left Apply Role Overview: Join hyperscaler's internal network services team. Provide advanced network services for critical lab networks globally. Work directly with...
-
Network Specialist
2 weeks ago
San Jose, United States Collabera Full timeDescription Home Search Jobs Job Description Network Specialist Contract: Redmond, California, US Salary: $60.00 Per Hour Job Code: 349606 End Date: 2024-06-20 Days Left: 23 days, 3 hours left Apply Role Overview: Join hyperscaler's internal network services team. Provide advanced network services for critical lab networks globally. Work directly with...
-
Network Specialist
2 weeks ago
San Jose, United States Collabera Full timeDescription Home Search Jobs Job Description Network Specialist Contract: Redmond, California, US Salary: $60.00 Per Hour Job Code: 349606 End Date: 2024-06-20 Days Left: 22 days, 3 hours left Apply Role Overview: Join hyperscaler's internal network services team. Provide advanced network services for critical lab networks globally. Work directly with...
-
Network Admin/Support
4 weeks ago
San Jose, United States Sage IT Inc Full timeJob Description: Job Title* Senior Systems Engineer | Network | Connectivity Work Location : San Jose, CA 95119 (Onsite/ Open for relocation candidates) Contract duration (in months)* 12 Job Details: Must Have Skills 1. Good understanding of cabling standards Detailed Job Description: Minimum 2 years of experience Good understanding of cabling standards...
-
Sales Support Specialist
3 days ago
San Jose, United States Super Micro Computer Full timeSales Support Specialist **Date**:Jun 12, 2024 **Location**: San Jose, California, United States **Company**:Super Micro Computer **Job Req ID: 24742** **About Supermicro**: - Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and...
-
Network Support Engineer
3 weeks ago
San Jose, United States eTeam Full timeJob Description: WAN-Routing, LAN-Switching, SD-WAN, Aruba-Wireless, GCP Cloud Network Security (Palo Alto), Load balancers and Voice Routing Protocols: OSPF, BGP, MPLS Switching Protocols: Virtual LANs, VX LAN, STP, PVST+, RSTP, MSTP, HSRP, LACP, Ether Channel, Flex-link, UDLD, Smart redundancy, VPC, MLAG & Span Network Security GPVPN, NAC-dot1x,...
-
Network Support Engineer
1 week ago
San Jose, United States eTeam Full timeJob Description: WAN-Routing, LAN-Switching, SD-WAN, Aruba-Wireless, GCP Cloud Network Security (Palo Alto), Load balancers and Voice Routing Protocols: OSPF, BGP, MPLS Switching Protocols: Virtual LANs, VX LAN, STP, PVST+, RSTP, MSTP, HSRP, LACP, Ether Channel, Flex-link, UDLD, Smart redundancy, VPC, MLAG & Span Network Security GPVPN, NAC-dot1x,...
-
Network Support Engineer
5 days ago
San Jose, United States eTeam Full timeJob Description: WAN-Routing, LAN-Switching, SD-WAN, Aruba-Wireless, GCP Cloud Network Security (Palo Alto), Load balancers and Voice Routing Protocols: OSPF, BGP, MPLS Switching Protocols: Virtual LANs, VX LAN, STP, PVST+, RSTP, MSTP, HSRP, LACP, Ether Channel, Flex-link, UDLD, Smart redundancy, VPC, MLAG & Span Network Security GPVPN, NAC-dot1x,...
-
Network Specialist
2 weeks ago
San Diego, United States San Diego Community College District Full time**Network Specialist** **San Diego Community College District** **Closing Date**: 6/28/2024 **Position Number**: 008476 **Location**: San Diego Mesa College **Position Type**: Classified **The Position**: Posting Details (Default Section) Closing Date: 06/28/2024 Open Until Filled No Classification Title Network Specialist Working Title Network...
-
Technical Support Specialist I
3 weeks ago
San Jose, United States Presidio Bank Full time**Technical Support Specialist** **Posting Date:** 12/20/2021 **Location:** San Jose, CA **Department:** Information Technology **Job Functions:** Provide Level 1 and 2 help desk support in a Windows AD environment Deploy and troubleshoot desktop PCs, laptops, mobile devices, VOIP, video conferencing system Properly enter and track all support requests in...
-
MAC Support Specialist
2 months ago
San Jose, United States Tata Consultancy Services Full timeSetup and configuration of all MAC OS system Support Macs, PCs, IOS devices, network equipment, and related peripherals Receive, coordinate, and resolve all daily incidents and requests via the ticketing system, ensuring strong communication and resolution SLAs are met. Assist in the new hire on-boarding and offboarding processes: equipment deploys,...
-
Service Support Specialist
3 weeks ago
San Jose, United States Guitar Center Full timeJob Description We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and...
-
Service Support Specialist
3 weeks ago
San Jose, United States AVDG LLC Full timeWe are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an...
-
Service Support Specialist
2 weeks ago
San Jose, United States Guitar Center Full timeJob Description We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and...
-
Service Support Specialist
1 week ago
San Jose, United States AVDG LLC Full timeWe are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an...
-
Technical Support Specialist
4 weeks ago
San Jose, United States Cisco Full timeThe Workforce Experience team within Cisco IT, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work (#1 in 2019, 2020). One of the foundational pillars of that exp Technical Support, Support Specialist, Technical, Support, Specialist, Customer Experience
-
Technical Support Specialist
2 weeks ago
San Jose, United States Colliers Full timeMake your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our...
-
Technical Support Specialist
2 days ago
San Jose, United States Colliers Full timeMake your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our...
