Patient Care Coordinator-Outreach

2 weeks ago

Cleveland, United States CareAlliance LLC Full time

Description:

Position Summary:

Works with Care Alliance Health Center patients in a clinical or outreach environment as part of the Patient- Centered Medical team. Patient Care Coordinators-Outreach address and reduce barriers to care. Activities include health care navigation, benefits enrollment and usage, population-specific interventions, community case management, and patient advocacy, checking patients in for care, and following up on referrals and care.

Task Responsibilities:

Include but are not limited to:

Oversee appointment management and update records of scheduled patients working with patients in various settings including but not limited to those who are homeless, in outreach clinics, shelters, and encampments.

Screen patients for eligibility, support enrollment, recertification, and follow up as appropriate. Work with providers to coordinate specialty care outside Care Alliance. Support enrollment and use of private benefits such as pharmaceutical assistance programs. Benefits may include Medicaid, Medicare, SSI/SSDI, CHAP, SNAP, WIC, etc.

Provides basic advocacy, assessment, planning and casework services, working to arrange care for vulnerable populations with chronic illnesses, mental illness. Educate patients on how to use new insurance options such as basics on managed care network coverage and drug formularies

Support patient comprehension of their diagnosis, treatment plan, and next steps, and connect patients to the appropriate licensed clinical professional.

Identify and address non-medical barriers to health and self-sufficiency such as transportation, housing, income, recreation, and education. Based on provider referral and patient screening, connect patients to available community resources such as reduced fare bus tickets, housing support, income and food support, job training, obtaining birth certificates and identification.

Assist patients with scheduling appointments; coordinating prior authorizations or insurance benefits; basic understanding of procedures; retrieval of specialty care reports, results, or visit summaries and appropriate follow up.

Establish and maintain positive relationships with community resources and social service agencies to link patients appropriately.

Link patients to other experts such as Legal Aid or housing case managers and follow up with patients and external providers accordingly.

Conduct daily review of outstanding referrals including appointments to be scheduled, patient navigation, and specialty visit results.

Support engagement in primary care and provide support and assistance to clients in gathering and completing all necessary documents, submitting to applicable agencies, and appropriate follow up.

Requirements:

Minimum Education and Experience:

Required:

High School diploma and associate degree and/or commensurate experience may be considered, BA degree in social work, family development, healthcare administration or a related field preferred.

1-3 years' experience in at least one of the following areas: case management or counseling, experience, experience working with vulnerable populations, mental illness, and/or substance abuse.

Experience using EPIC or another EHR is an added plus.

Ability to work 8am to 5 pm Monday through Friday, and nontraditional hours when required.

Knowledge of relevant community resources and ability to work collaboratively with community service providers.

Ability to work independently and as part of a multi-disciplinary team of staff at various skill and professional levels.

Strong problem-solving skills

Ability to plan, organize and complete paperwork in timely manner and maintain confidentiality.

Commitment to the mission of Care Alliance Health Center

Compensation details: 0 Yearly Salary

PIec004b9db1ab-2207

  • Senior Outreach Coordinator

    5 days ago

    Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral DutiesUnder the supervisor of the Director of Social Services & Special programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships within the community to strengthen...

  • Senior Outreach Coordinator

    1 month ago

    Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral DutiesUnder the supervisor of the Director of Social Services & Special programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships within the community to strengthen...

  • LPN-Community Outreach

    4 weeks ago

    Cleveland, United States Care Alliance Full time

    Job DescriptionJob DescriptionDescription:Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to...

  • LPN-Community Outreach

    1 month ago

    Cleveland, United States Care Alliance Health Center Full time

    ApplyLPN-Community OutreachCleveland, OHDescription  Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing...

  • Youth Outreach Coordinator

    2 weeks ago

    Cleveland, United States University Hospitals Full time

    The Youth Strategies Coordinator works closely with the Center for Equity, Diversity and Inclusion (CEDI), Workforce Development, Talent Acquisition and internal Business Partners to understand future staffing needs, support the development and implementation of proactive, innovative tactics that support youth pipeline strategies. Represents UH in the...

  • Ambulatory Care Coordinator

    4 days ago

    Cleveland, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Patient Care Coordinator

    1 week ago

    Cleveland, United States Sonova Full time

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's...

  • LPN - Medical Care

    4 weeks ago

    Cleveland, OH, United States Care Alliance Full time

    Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in...

  • Patient Care Coordinator

    5 days ago

    Cleveland, United States Kentown Animal Hospital Full time

    Overview: **We're Relocating to a Beautiful New Building ~ June 2024** Kentown Animal Hospital has an opportunity for a Patient Care Coordinator (PCC) to join our team! Kentown Animal Hospital provides our community, with high-quality veterinary care designed to maximize your pets quality of life. We know just how special your cat or dog is to your...

  • Care Coordinator- Dermatology

    4 days ago

    Cleveland, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Patient Centered Med Home Care Coordinator

    4 weeks ago

    Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral Duties The Patient Centered Medical Home (PCMH) Care Coordinator will be responsible for faciliating care coordination services for NEON patients who need wellness and preventive care. The PCMH Care Coordinator will assist with the management of the computerized data repository (Population Health Analytics), including...

  • Outreach Enrollment Specialist

    1 month ago

    Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral Duties Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and facilitate enrollment of eligible health center patients and service area residents into...

  • LPN Ambulatory Care

    1 week ago

    Cleveland, OH, United States Care Alliance Full time

    Collaborates with other members of the health care team to provide supportive medical care to clients who are homeless or living in Public Housing. Participates in primary care clinics at Care Alliance sites throughout the service area as part of the Outreach team. Works collaboratively to foster a team approach in the management of client health. ...

  • Remote Patient Monitoring

    3 days ago

    Cleveland, United States Life Line Screening Full time

    Job DescriptionJob DescriptionJoin our compassionate healthcare team!We are seeking an LPN to enhance patients' health and well-being within our national Remote Patient Monitoring program. As a Care Coordinator, your duties involve evaluating patients' health, guiding them on adopting healthier lifestyles like proper nutrition and exercise, and...

  • Remote Patient Monitoring

    4 days ago

    Cleveland, United States Life Line Screening Full time

    Join our compassionate healthcare team!We are seeking an LPN to enhance patients' health and well-being within our national Remote Patient Monitoring program. As a Care Coordinator, your duties involve evaluating patients' health, guiding them on adopting healthier lifestyles like proper nutrition and exercise, and equipping them with tools to achieve...

  • (RN) Pediatric Trauma Outreach Educator

    2 weeks ago

    Cleveland, United States University Hospitals Full time

    Job Description Description Essential Functions Assesses learning needs for the effective care of trauma patients across the continuum. Plans and implements trauma related training related to identified needs, and evaluates effectiveness of training. Serves as the educational resource for trauma patient caregivers both intra-facility and regionally....

  • Patient Services Coordinator I

    1 month ago

    Cleveland, United States Lone Peak Dental Group Full time

    Job DescriptionJob Description**Job Summary:**As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit.**Qualifications:**- High school...

  • Community Outreach Manager- Cleveland West

    1 week ago

    Cleveland, United States BrightView Health Full time

    Community Outreach Manager- Cleveland West – Cleveland, OH Are you a dynamic and results-driven professional with a passion for making a positive impact in the community? BrightView, a leading provider of addiction treatment services, is seeking a dedicated and strategic individual to fill the role of Community Outreach Manager. As a critical member of our...

  • (RN) Pediatric Trauma Outreach Educator

    2 weeks ago

    Cleveland, United States University Hospitals Full time

    Description Essential Functions Assesses learning needs for the effective care of trauma patients across the continuum. Plans and implements trauma related training related to identified needs, and evaluates effectiveness of training. Serves as the educational resource for trauma patient caregivers both intra-facility and regionally. Collaborates effectively...

  • Patient Navigator

    3 weeks ago

    Cleveland, United States University Hospitals Health System Full time

    Description Essential Functions Demonstrates effective teamwork, collaboration, and communication with and among the members of the health care team, community resources and the patient and family. Provides assistance/support for children/families diagnosed with an Autism Spectrum Disorder, guiding them in identification/navigation of services and resources...