Barista (Part-Time) UPMC Passavant

2 weeks ago

Pittsburgh, United States UPMC Full time

**UPMC Passavant Hospital is seeking a Part-Time Barista to work in our Starbucks Coffee Shop.** **UPMC Passavant is conveniently located just north of downtown Pittsburgh off of McKnight Blvd, 10 minutes from Ross Park Mall.** **Purpose:** Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains workstation and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge. **Responsibilities:** + Welcome questions and educate guests. + Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes. + Operate espresso machine and video screen. + Identify each drink and delivery. + Performs cleaning tasks in accordance with store standards. + Follows cash handling procedures and cash handling policies. + Contributes to store profitability + Contributes to store goals for increasing sales and improving profits. + Learns and demonstrates creating the Starbucks experience. + Offers customer demonstrations and samples using brewing equipment, discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals. + Prepare and produce all drinks to the Starbucks standard. + Batch like drinks together. Keep quest areas clean. + Respond to the customer needs and thank each customer. + Demonstrates the Just Say Yes behavior by taking care of customers needs. + Follows store policy and procedures. + Ability to accurately count and perform basic mathematical function required. + Excellent customer service skills required. + Must have the ability to work as part of a team. + Effective communication skills required. + Ability to use Point of Service system required. + Previous cashier experience preferred. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**

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