User Researcher
2 weeks ago
Primarily responsible for:
- Planning and executing user research studies to uncover insights into user behaviors, needs, and preferences.
- Conducting in-depth interviews, contextual inquiries, and usability testing sessions with target user groups.
- Analyzing research findings and synthesizing actionable insights to inform product design decisions.
- Collaborating closely with UX designers, product managers, and developers to translate research findings into user-centered design solutions.
- Advocating for user needs and design principles throughout the product development lifecycle.
- Continuously monitoring and evaluating the effectiveness of design solutions through user feedback and iterative testing.
- Work closely with Product teams to create, design, and implement an exceptional product
- Acquire extensive knowledge about products, the user landscape, and needs to drive innovative solutions.
- Employ a collaborative approach while taking ownership of the entire design thinking process to deliver exceptional results.
- Cultivate robust partnerships with important members of the development teams to ensure that the needs of both the business and clients are aligned.
- Collaborate and discover opportunities with various teams to establish meaningful connections.
- Use narrative storytelling techniques to create engaging materials for presentations to stakeholders and leadership.
- Stay up to date with the latest technology, products, and features.
- Partner with teams to conduct and synthesize research and data insights that inform product, offer, and decisions.
Basic Qualifications:
- ACTIVE or EXPIRED IRS MBI Clearance is Required.
- User Research / Designer (UX/UI) Support opportunity discovery, end-to-end and service design, end-to-end product and experience, support for designers, and research.
- Bachelors degree with minimum Five (5) years of relevant experience required.
- Proficiency in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis
- Strong knowledge of statistical analysis,qualitative data analysis and data visualization
- Understanding of UX Design Principles e.g.information architecture,interaction design & user-centered design processes
- User Behavior Understanding
- Strong communication and collaboration skills with cross-functional teams
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