Program Manager- Service Management Job

3 weeks ago

Kirkland, United States PACCAR Full time

Kenworth Division of PACCARis hiringa Program Manager-Service Management to join our Service Platform's team inRenton, Washington. Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started Kenworth Truck Company Kenworth Truck Company is the manufacturer of The World's Best heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed, and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the first truck manufacturer to receive the Environmental Protection Agency's Clean Air Excellence award in recognition of its environmentally friendly products. Requisition Summary Kenworth is seeking an experienced Program Manger to join Kenworth's After Sales team. In this role you will manage a team and leverage the voice of the customer to drive quality of use and continuous improvement across the technology stack. The team is responsible for PACCAR's Service management and TruckTech+ remote diagnostics software products. The successful candidate is highly collaborative and able to influence large new after sales cross-functional initiatives with the goal of improving the service experience of our dealers/customers. You will have direct influence over enterprise software platform enhancements and projects that drive PACCAR's dealer customer experience across our service network, at scale. The ideal candidate has solid analytical, project management, strategic thinking, relationship building, problem solving, and communication skills. You will be able to leverage the data generated from the platform to develop and deploy dashboard reporting for various key performance indicators and trends related to dealer performance, product reliability, maintenance, part consumption and asset downtime to increase uptime across the Kenworth Service Network. The Program Manager will be responsible for managing the Service Management team with 4 direct reports including the Technical Account Manager, Fleet Business Analyst, Business Technology Analyst, and the Connected Truck Support Specialist. The Program Manager is also responsible for managing PACCAR's third-party software supplier to ensure platform stability and timely, quality, delivery of products and services. Job Functions / Responsibilities Drive strategy of software automation, efficiency, and data integrity with the software supplier through prioritized dealer/PACCAR change requests Manage and provide leadership to the Technical Account Manager, Business Technology Analyst and Connected Truck Support Specialist Utilize Tableau (and/or other Business Intelligence) to develop and deliver new reporting and dashboards integrating Service Management, Remote Diagnostics, Warranty data, and more to identify maintenance and parts trends helping to further drive vehicle uptime. Performance manages the Service Management software supplier. Drive dealer platform adoption and quality of usage

  • Program Manager

    2 weeks ago

    Kirkland, United States PACCAR Winch Full time

    Kenworth Truck Company, a division of PACCAR Inc, is seeking a Program Manager with a BS/ BA degree and 5 years of industry-related experience. This role will be responsible for managing program development in a matrixed organization to meet program Program Manager, Manager, Program, Product Development, Manufacturing

  • Service Manager Trainee

    1 day ago

    Kirkland, United States Pep Boys Full time

    **** **Service Manager Trainee** **Service Manager Trainee** **Requisition ID:** 111815 **Category:** Stores **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a...

  • Engineering Quality Manager Job

    3 weeks ago

    Kirkland, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Trade Operations Manager

    7 hours ago

    Kirkland, United States Cascade Asset Management Company Full time

    Organization SummaryCascade Asset Management Company (“Cascade”) is proud to protect and grow capital in service of Bill Gates and the Bill & Melinda Gates Foundation Trust in support of their mission-related and philanthropic activities. Mr. Gates and the Foundation Trust are committed to creating a world where every person has the opportunity to live a...

  • Zero Emission Sales Manager Job

    1 day ago

    Kirkland, United States PACCAR Full time

    Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of...

  • Branch Manager

    1 day ago

    Kirkland, United States Jimmy's Roofing Full time

    At Jimmy’s Roofing our Mission is “Developing Leaders, Strengthening Families, Serving Communities and Improving our World.” We have provided quality roofing services to the Northwest since 2001. We provide a quality product and services as well as a culture of service, along with personal & professional growth. We have an aggressive vision and are...

  • RoB Project Manager

    1 week ago

    Kirkland, United States Troy Consulting Full time

    Job DescriptionJob DescriptionTroy Consulting, a Business Management Consulting Firm, is seeking an enterprising individual to join our growing team of consultants as a Rhythm of Business Project Manager for our client in Redmond, WA. Please check out our website at www.troy-consulting.com to learn more! Key responsibilities:The RoB Project Manager is the...

  • Senior Project Manager

    1 month ago

    Kirkland, United States LHH Full time

    Senior Project ManagerJob DescriptionLHH is recruiting for a leading luxury home builder in Kirkland, WA. We are looking for a Senior Project Manager to join the team and oversee the project management of new construction for multimillion dollar homes. This is a new position due to company growth and ongoing restructure of the Project Management/Procurement...

  • Community Marketing Manager

    2 weeks ago

    Kirkland, United States Cadence 3 Full time

    Job DescriptionJob DescriptionSalary: DOEOverview:Cadence 3 is looking for an enthusiastic Community Manager who is deeply embedded in the Microsoft community. This role requires a passionate advocate for technology, with a 200 – 300 level understanding of software, hardware, and devices, who can nurture and grow our clients MVP community, driving...

  • QA Manager

    17 hours ago

    Kirkland, Washington, United States 2K Full time

    Who We Are2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class...

  • Therapeutic Case Manager

    1 day ago

    Kirkland, United States Friends of Youth Full time

    The Therapeutic Case Manager partners with youth to assess and identify their needs and create shortterm goals. They consult with youth as appropriate, to arrange, coordinate, monitor, evaluate, and advocate for services to meet their specific needs. essential duties Program Delivery Manage a caseload of up to 10 youth and provide trauma-informed...

  • Community Marketing Manager

    5 days ago

    Kirkland, United States Cadence 3 Full time

    Overview: Cadence 3 is looking for an enthusiastic Community Manager who is deeply embedded in the Microsoft community. This role requires a passionate advocate for technology, with a 200 - 300 level understanding of software, hardware, and devices, who can nurture and grow our clients MVP community, driving engagement, skilling, and product awareness...

  • Geotechnical Project Manager

    3 weeks ago

    Kirkland, United States Kleinfelder Full time

    Job Description Take Your Geotechnical Career to the Next Level Are you ready to be challenged, make a difference, and experience professional growth in your career? Kleinfelder's Geotechnical team is looking for you! From earthquake and seismic engineering to the latest trenchless technology methods, Kleinfelder's Geotechnical Services support the planning,...

  • Content Manager, Kirkland

    1 month ago

    Kirkland, United States Firebolt Analytics, Inc. Full time

    Firebolt is at the forefront of data analytics, offering cutting-edge cloud data warehouse solutions. Our innovative technology is designed to handle the most complex data challenges, providing unmatched speed and efficiency. Join us in our mission to revolutionize data analytics and help businesses unlock the full potential of their data. The team The...

  • Assistant Store Manager

    15 hours ago

    Kirkland, United States Sandbox VR Full time

    Who We Are We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our...

  • Marketing Manager

    2 weeks ago

    Kirkland, United States Cadence 3 Full time

    Job DescriptionJob DescriptionSalary: DOEOverview:Cadence 3 seeks an experienced and results-driven Marketing Manager with a profound knowledge of Microsoft software, devices, and solutions across B2B and Industry to lead strategic marketing initiatives. This role demands a high-impact contributor with a passion for technology, capable of driving marketing...

  • Case Manager, Housing

    2 days ago

    Kirkland, United States Friends of Youth Full time

    case manager – housing, yya GENERAL DESCRIPTION The Case Manager of Housing provides intensive case management for a small caseload of youth and young adults ages 16-21 years who are receiving transitional living services, to establish safe and stable housing. They partner with clients to work towards their selfidentified goals, reduce barriers to staying...

  • Senior Residential Project Manager

    1 month ago

    Kirkland, United States LHH Full time

    Senior Project Manager Job Description LHH is recruiting for a leading luxury home builder in Kirkland, WA. We are looking for a Senior Project Manager to join the team and oversee the project management of new construction for multimillion dollar homes. This is a new position due to company growth and ongoing restructure of the Project...

  • Talent Acquisition Manager

    1 day ago

    Kirkland, United States MacroHealth Full time

    Company Description MacroHealth's mission is to make buying and selling healthcare services simple and powerful. We provide a Health Marketplace-as-a-Service platform that enables Payers, Providers, and Health Market Partners to Optimize and Connect their unique healthcare ecosystems. Our Optimization solutions provide analytics and connectivity focused on...

  • Director of Residential Project Management

    4 days ago

    Kirkland, United States LHH Full time

    Director of Residential Project Management Job DescriptionLHH is recruiting for a leading luxury home builder in Kirkland, WA. We are looking for a Director of Project Management to join the team and oversee the project management of new construction for multimillion dollar homes. This is a new position due to company growth and ongoing restructure of the...