Patient Advocate

3 months ago

Merrillville, United States Elevate Patient Financial Solutions Full time
Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate.

This position will be based in a hospital in Merrillville, IN.

The Full Time schedule for this role will be Monday to Friday 8:00am to 4:30pm.

Job Summary:

The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.

Essential Duties and Responsibilities:

Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved
  • Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
  • Maintain assigned work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, financial counselors
  • Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
  • Request home visits as needed to acquire documentation
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
  • Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
  • Other duties as assigned.
Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients' rooms.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals
  • Ability to multitask and ability to function in a fast-paced environment
  • Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria.
Benefits:

ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

Pay Range: $14 - $25 per hour

  • Patient Health Advocate

    4 weeks ago

    Merrillville, Indiana, United States Somatus Full time

    At Somatus, we are dedicated to empowering patients with chronic kidney disease to live healthier lives. As a Patient Health Advocate, you will play a vital role in our mission by working as an extension of our clinical care team. Your primary responsibility will be to advocate for patients with high needs, ensuring they receive the necessary resources and...

  • Transportation Specialist

    1 month ago

    Merrillville, Indiana, United States Cooks Home Assistance Care Full time

    Job OverviewAs a key member of the Cooks Home Assistance Care team, the Non-Emergency Transportation Driver plays a vital role in ensuring the safe and timely transportation of patients between medical centers.Key ResponsibilitiesTransport patients between medical centers in a time-efficient manner, adhering to all traffic laws and safety procedures.Follow...

  • Transportation Specialist

    4 weeks ago

    Merrillville, Indiana, United States Cooks Home Assistance Care Full time

    Job Summary:We are seeking a skilled Transportation Specialist to join our team at Cooks Home Assistance Care. As a key member of our team, you will be responsible for transporting patients between medical centers in a safe and efficient manner.Key Responsibilities:Transport patients between medical centers, adhering to all applicable traffic laws and safety...

  • Audiologist or Hearing Aid Specialist

    4 weeks ago

    Merrillville, Indiana, United States HearingLife Full time

    About the RoleWe are seeking a highly skilled Audiologist or Hearing Aid Specialist to join our team at HearingLife. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive patient experience.Key ResponsibilitiesProvide quality care and aftercare of dispensing services such as hearing tests, hearing...

  • Audiologist or Hearing Aid Specialist

    4 weeks ago

    Merrillville, Indiana, United States HearingLife Full time

    About the Role:We are seeking a highly skilled Audiologist or Hearing Aid Specialist to join our team at HearingLife. As a key member of our team, you will be responsible for providing clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience.Key Responsibilities:Provide quality care and aftercare of dispensing...

  • Private Duty Nursing- Merrillville, IN

    1 month ago

    Merrillville, United States Maxim Healthcare Service Full time

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. City State Zip Modality Skills Available Days Shift Estimated Pay Range Merrillville IN 46410 RN/LPN G-tube, Trach,...