eCommerce Customer Experience Representative

4 weeks ago

Greenville, United States Gerber Childrenswear Full time

**Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.**

**eCommerce Customer Experience Representative**

* Greenville, SC

* Full Time

* Mid Level

**Company Overview**

At Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got what baby needs for their first 1000 days and from one generation to the next.

**Our Team**

We are dedicated to our mission and passionate about collaboration, moving quickly, breaking down barriers, leveraging technology, eliminating bureaucracy and constantly striving to evolve. Our cultural foundation is built on quality, trust, and value, all bundled together in 90 years of happy little clients while focused on continuously improving to ensure many more years of happy little clients.

**Position Summary**

We currently seeking an Ecommerce Customer Service Representative to manage all customer related, inquiries, returns and claims. In this position, you will be responsible for helping to create an exceptional brand experience for our B2C customers. We are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

**Responsibilities**

Promptly and professionally respond to incoming phone calls emails and live chat concerning all customer service related inquiries with a goal of providing an exceptional customer experience.

Perform routine order tracking through our systems to ensure correct processing and shipping

of customer orders and communicate with our distribution center to locate any missing orders.

Process and track customer returns and claims

Follow up on existing issues and keep customers updated on the status of

their orders

Become an expert on our product

Any additional tasks or duties as assigned

**Required Skills**

Proficient in Microsoft Suite, Shopify experience would be helpful

Excellent interpersonal communication skills

Experience in startup eCommerce environment a plus

Stellar written and verbal communication skills you arent afraid to

hop on the phone, write an email, or send a chat to help a

customer

Self-starter with an entrepreneurial spirit Youre ready to jump in no

job is too big or too small

Bright, positive attitude

Strong attention to detail as well as the ability to effectively prioritize and

work within a fast paced environment

High level of professionalism

Strong problem solving abilities

** Apply for this position**

Required*** Apply with Indeed

  • Customer Experience Representative

    3 weeks ago

    Greenville, United States Oxford Industries Full time

    Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Representative** locationsGreenville, SC - Southern Tide Headquarters time typeFull time posted onPosted 3 Days Ago job requisition idR26516 Southern Tide, LLCGreenville, SC - Southern Tide Headquarters*At Southern Tide, our mission is to share our...

  • Customer Experience Representative

    3 weeks ago

    Greenville, United States Southern Tide Full time

    Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Representative** locationsGreenville, SC - Southern Tide Headquarters time typeFull time posted onPosted 2 Days Ago job requisition idR26516 Southern Tide, LLCGreenville, SC - Southern Tide Headquarters*At Southern Tide, our mission is to share our...

  • Customer Experience Representative

    1 week ago

    Greenville, United States Southern Tide Full time

    Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Representative** locationsGreenville, SC - Southern Tide Headquarters time typeFull time posted onPosted 2 Days Ago job requisition idR26516 Southern Tide, LLCGreenville, SC - Southern Tide Headquarters*At Southern Tide, our mission is to share our...

  • LSS Engineer

    3 days ago

    Greenville, United States Gerber Childrenswear LLC Full time

    Job DescriptionJob Description                                                                                 Company OverviewAt Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got...

  • eCommerce Specialist

    1 week ago

    Greenville, South Carolina, United States Gerber Childrenswear LLC Full time

    Company OverviewAt Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got what baby needs for their first 1000 days and from one generation to the next. Our Team Our mission is to be trusted partner to those all responsible for...

  • eCommerce Specialist

    2 months ago

    Greenville, South Carolina, United States Gerber Childrenswear LLC Full time

    Company OverviewAt Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got what baby needs for their first 1000 days and from one generation to the next. Our Team Our mission is to be trusted partner to those all responsible for...

  • Customer Representative

    2 months ago

    Greenville, United States Hire Standard Staffing Full time

    Job DescriptionCrafting Brighter Futures for FamiliesAt the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client.Role Overview:As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their...

  • Customer Service Representative

    4 weeks ago

    Greenville, United States TBC Full time

    **Customer Service Representative** **Location:** Greenville, SC, US, 29607 **Description** Our **Customer Service Representatives** (CSR) are committed to providing outstanding customer service through daily interaction with our customers. Customer Service Representatives are primarily responsible for processing inbound customer requests and soliciting...

  • Customer Service Representative

    1 week ago

    Greenville, United States TBC Full time

    **Customer Service Representative** **Location:** Greenville, SC, US, 29607 **Description** Our **Customer Service Representatives** (CSR) are committed to providing outstanding customer service through daily interaction with our customers. Customer Service Representatives are primarily responsible for processing inbound customer requests and soliciting...

  • Customer Service Representative

    1 week ago

    Greenville, South Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionAs a Customer Service Representative (On-Site), you represent one of our leading healthcare clients, assisting members with their insurance related invoicing needs. Responsibilities include providing a positive and welcoming experience to members, being empathetic and answering their inquiries...

  • Customer Service Representative

    3 weeks ago

    Greenville, South Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionAs a Customer Service Representative (On-Site), you represent one of our leading healthcare clients, assisting members with their insurance related invoicing needs. Responsibilities include providing a positive and welcoming experience to members, being empathetic and answering their inquiries...

  • Customer Service Representative

    4 weeks ago

    Greenville, United States PIP, Inc. Full time

    Career Posting | Sep 19, 2021 **Customer Service Representative** Service customers at the front counter, over the telephone, the fax and the Internet. Help the customer by identifying the services and products that best meet their needs while maintaining profitability for the company. Ensure that all of their requirements are met. Represent the company by...

  • Customer Service Representative

    1 week ago

    Greenville, United States PIP, Inc. Full time

    Career Posting | Sep 19, 2021 **Customer Service Representative** Service customers at the front counter, over the telephone, the fax and the Internet. Help the customer by identifying the services and products that best meet their needs while maintaining profitability for the company. Ensure that all of their requirements are met. Represent the company by...

  • Customer Service Representative

    1 week ago

    Greenville, United States TAFF OFFICE EQUIP COMPANY INC Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...

  • Customer Service Representative

    1 week ago

    Greenville, South Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (Healthcare) On-SiteJob Description**Applicants need to have a minimum of 2 years call center experience for this role. Experience in healthcare is a plus.**Location: USA Greenville SC Wade Hampton IIIThe Customer Service Representative (Healthcare) On-Site interfaces with customers via inbound/outbound calls and/or...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (Claims Specialist) On-SiteJob DescriptionThe Customer Service Representative (Claims Specialist) On-Site position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre...

  • Customer Service Representative

    1 week ago

    Greenville, South Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (Claims Specialist) On-SiteJob DescriptionThe Customer Service Representative (Claims Specialist) On-Site position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre...

  • Customer Service Representative

    7 days ago

    Greenville, United States Attindas - US Full time

    Description Position at Attindas - US JOIN OUR CARING CULTURE AT ATTINDAS HYGIENE PARTNERS!Attindas is offering exciting opportunities for Customer Service Representative at our Greenville, NC manufacturing facility! Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant...

  • Customer Service Representative

    4 weeks ago

    Greenville, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionClient Care Specialist / Healthcare Scheduler & Front Desk ManagerIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Greenville, SC, that is a perfect fit for you!As the first and...

  • Customer Service Representative

    1 week ago

    Greenville, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionClient Care Specialist / Healthcare Scheduler & Front Desk ManagerIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Greenville, SC, that is a perfect fit for you!As the first and...