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Retail Sales Associate

1 month ago

Cerritos, United States Uniqlo Full time

Salary: $17.00 / hour Cerritos, CA The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law. Position Overview: Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale. Key Responsibilities: Meet and exceed sales goals Maintain brand and operational standards (visual, cleanliness, etc.) Proactively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and using the 6 standard phrases. Be knowledgeable of fitting room standards and assist when needed Act as cashier when required by following cashier protocol Process shipment and ensure all merchandise is represented on the floor in full size runs Assist management in identifying and resolving issues in the store Provide product and brand knowledge to customers Follow all company policies and procedures and notify management of any infractions Assist with special projects as assigned by management Required Skills and Abilities: Strong communication skills Ability to calculate figures and amounts such as discounts and percentages Ability to stand for long periods of time, read computer terminals, push, pull, move, lift, or carry objects of at least 25 pounds. Ability to effectively maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Full-Time Schedule Requirements: Average 32 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week. Part-Time Schedule Requirements: Available to work a minimum of 12 hours per week Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends. Minimum of 2 closing shifts during the weekdays. Open availability on weekends (religious exemptions will be considered). Education/Experience: High School Diploma or G.E.D., or 6 months retail or related experience Benefits: Medical, dental, and vision coverage (Full-Time Employees Only) 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute (Full-Time Employees Only) Vacation & Personal Time Off (Full-Time Employees Only) Sick & Wellness Time Off 30% Employee Merchandise Discount Employee Referral Bonus Commuter benefits NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES: For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. #J-18808-Ljbffr