Guest Experience Expert
16 hours ago
Job Number24212151
Job CategoryRooms & Guest Services Operations
LocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why have less when you can have MORE all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hoteloffering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
-
Guest Experience Expert
2 days ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationOvernight shiftJob Number24212151Job CategoryRooms & Guest Services OperationsLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...
-
Guest Experience Expert
2 days ago
Grapevine, United States Marriott Full timeAdditional Information Full Time, Front Desk, Pay: $17.00/hour Job Number 24145175 Job Category Rooms & Guest Services Operations Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins,...
-
Guest Environment Expert
1 month ago
Grapevine, United States Marriott International Inc Full timeAdditional Information Job Number24192402 Job CategoryHousekeeping & Laundry LocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed....
-
Guest Service Support Expert
5 months ago
Grapevine, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and...
-
Guest Service Support Expert
2 months ago
Grapevine, United States Marriott Full timeAdditional Information Riverwalk Job Number 24131588 Job Category Food and Beverage & Culinary Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our...
-
Guest Service Support Expert
1 week ago
Grapevine, United States Marriott International Inc Full timeAdditional InformationRiverwalk Job Number24207402 Job CategoryFood and Beverage & Culinary LocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table that our...
-
Guest Service Support Expert
1 week ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationRiverwalkJob Number24207402Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests...
-
Guest Service Support Expert
1 week ago
Grapevine, Texas, 76051, Tarrant County, TX, United States Marriott International, Inc Full timeAdditional InformationRiverwalkJob Number24207402Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests...
-
Reservations Specialist
1 week ago
Grapevine, Texas, United States Marriott Full timeJob SummaryWe are seeking a skilled Reservation Sales Agent to join our team at the Gaylord Texan Resort & Convention Center in Grapevine, Texas. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.About the RoleIn this role, you will identify...
-
Wingstop Team Member
6 days ago
Grapevine, Texas, United States Wingstop Full timeKey Responsibilities:As a key member of our team, you will be responsible for:Greeting and interacting with guests in a friendly and welcoming mannerTaking and delivering orders accurately and efficientlyProviding clear and concise information about menu items and promotionsMaintaining a clean and organized work environmentBenefits:A competitive hourly wage:...
-
Customer Service Representative
6 days ago
Grapevine, Texas, United States Dufry Ltd Full timeAt Dufry Ltd, we are committed to providing exceptional customer experiences in our airport locations. As a Customer Service Representative - Food and Beverage Expert, you will play a key role in delivering outstanding service to our guests.We offer a competitive estimated salary range of $25,000 - $35,000 per year, based on experience and qualifications....
-
Guest Services Supervisor
6 months ago
Grapevine, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
-
Guest Service Team Member
2 months ago
Grapevine, United States Wingstop Full timeWingstop - 2150 W. Northwest Hwy #101 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...
-
Senior Culinary Expert
1 week ago
Grapevine, Texas, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Cook II to join our team at the Gaylord Texan Resort & Convention Center in Grapevine, Texas. This is a full-time position that requires preparation of ingredients and cooking food according to recipes and quality standards while ensuring proper sanitation and safety measures.Key ResponsibilitiesPrepare ingredients for...
-
Guest Advocate
3 months ago
Grapevine, United States Target Full timeTarget - 1101 Ira E Woods Ave [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...
-
Server -Riverwalk, Seasonal ICE!
1 month ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationRiverwalk, SeasonalJob Number24146687Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...
-
Server Assistant
2 months ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationRiverwalk, SeasonalJob Number24146690Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...
-
Server Assistant Zeppole
1 month ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationSeasonal, ZeppoleJob Number24146730Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...
-
Server Assistant
2 months ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationTexan Station, SeasonalJob Number24146681Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table...
-
Server -Riverwalk, Seasonal ICE
1 month ago
Grapevine, United States Marriott International, Inc Full timeAdditional InformationRiverwalk, SeasonalJob Number24146687Job CategoryFood and Beverage & CulinaryLocationGaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that...
