Phlebotomist Float, Laboratory, Downtown Nashville

2 months ago

Nashville, United States Heritage Medical Associates Full time
Job Details

Job Location
Main Office (MO - 222 MOB) - Nashville, TN

Description

SUMMARY:
  • Responsible for performing proper blood specimen collection by various venipuncture methods.
  • Responsible for superior customer service toward patients, physicians, and clinical staff.
  • Responsible for directing patients on proper collection of other body fluids such as urine or stool.
  • Responsible for correct labeling of all specimen types and sample processing after collection.
  • Responsible for reference sample processing and management.
  • Responsible for inventory of collection supplies.
  • Responsible for performing waived, point-of-care testing at each facility.
  • Responsible for clerical duties as needed to bring each workday to a clean close.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Demonstrates the ability to follow established office and laboratory procedures accurately and precisely.
  • Organizes work so that patient specimen is drawn with a minimum patient waiting time.
  • Performs blood collection duties in a timely manner to ensure the availability of test results.
  • Give appropriate instructions to the patients and performs other specimen collection as requested by the physician
  • Appropriately labels all patient specimens with patient name, chart number, requesting physician's name, date and time specimen collected, and name of test required.
  • Delivers and/or processes specimens in a timely manner (i.e. centrifuges, prepares specimen and paperwork for reference laboratory courier, aliquots and refrigerates for later batch testing, or immediately notifies appropriate testing personnel of STAT requests, etc.)
  • Collects blood samples in appropriate tubes using appropriate collection devices.
  • Assists nursing personnel in the collection of specimens if needed.
  • Receives and responds to phone calls from nurses, doctors, reference laboratories, and the main downtown lab.
  • Manages inventories and orders supplies.
  • Always demonstrates, in dealing with the public a positive image of the clinic as a caring and concerned organization.
  • Understands phlebotomy is a patient-facing position and requires a high degree of strong customer service abilities.
  • Respects the confidentiality of patient records and uses discretion with discussing patient results/matters.
  • Demonstrates the ability to deal with priorities in an appropriate manner.
  • Performs work within the established laboratory safety and infection control policies and procedures, practices, infection control and chemical hazard procedures for the protection of self, patients, and clinic personnel.
  • Must have predictable and consistent attendance and punctuality.
  • Must be able to travel to all HMA middle Tennessee facilities to cover scheduling needs as needed.
  • Must be available to acknowledge and accept the communication of scheduling needs outside of normal business hours.
SUPERVISORY RESPONSIBILITIES
  • This job has no supervisory responsibilities.

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