Customer Care Representative Lead
2 months ago
Customer Care Representative Lead page is loaded **Customer Care Representative Lead**
**Customer Care Representative Lead**
locationsLos Angeles, CA (Los Palos Street) time typeFull time posted onPosted Yesterday job requisition idR0032211 Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner for both internal and external customers.****KEY DUTIES AND RESPONSIBILITIES****
* Plan, assign and direct the work of a customer care team
* Ensure the team is providing timely customer follow-up on all issues or concerns
* Act as liaison between operations and customers by managing account and account needs
* Communicate concerns and route reports to appropriate team members
* Partner with Operations to prepare daily, weekly, and monthly reports of customer activities
* Provide ongoing training to team members as needed
****ADDITIONAL DUTIES AND RESPONSIBILITIES****
****MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)****
* 2 years customer service experience in a warehouse and/or logistics environment
* Excellent verbal and written communication skills with the ability to interact with internal and external customers
* Excellent organizational skills, including the ability to multi-task and prioritize workload
* Proficient computer skills, including Microsoft Office Suite
* Basic math skills
* Demonstrated phone and email skills
* Must be able to lift a minimum of 20 lbs.; weight may be more dependent upon facility
* Ability to work a flexible work schedule and shift, including weekends if needed
#piq
This is an excellent position to begin your career path within Lineage Success in this role enables greater responsibilities and promotions A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers requirements. Beyond that, youll help us grow and learn on our journey to be the very best employer in our industry. Well ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days
**Connect With Us**
At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.
Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.
At Lineage Logistics, helping to feed the world is more than a job its a purpose we live every day. Lineage is one of the worlds leading temperature-controlled logistics companies. Driven by our core values, were reimagining the global food supply chain.
Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the companys leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Companys annual list of the Worlds Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.
As part of the Lineage family, youll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.
-
Los Angeles, United States L.A. Care Health Plan Full timeLead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11178 Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency...
-
Lead Customer Solution Center Service Representative
2 months ago
Los Angeles, United States L.A. Care Health Plan Full timeSalary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million...
-
Customer Service Team Lead
1 week ago
Los Angeles, California, United States L.A. Care Health Plan Full timeJob SummaryThe Customer Service Team Lead is responsible for the development of a successful and cohesive Call Center unit, with a high level of productivity to achieve the department's overall performance metrics, and to meet and/or exceed member satisfaction.Assist Call Center Supervisors with the supervision of Member Services Representatives by closely...
-
Customer Care Representative
3 weeks ago
Los Angeles, United States Ethos Veterinary Health Full timeThe Referral Coordinator will act as a liaison between the referring veterinarian and MASH. The referral coordinator must be friendly, professional and courteous, and capable of handling many tasks at once with many interruptions. They must remain ca Customer Care, Representative, Client Service, Animal Care, Retail, Patient
-
Lead Customer Service Representative
2 days ago
Los Angeles, United States Auxiliary Services Corporation Full timePlease review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses...
-
Senior Customer Service Center Representative
2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timePosition Overview:The Senior Customer Service Center Representative plays a pivotal role in the management and success of the Customer Solution Call Center. This position is essential for fostering a productive and cohesive team environment, ensuring exceptional service delivery to our members.Key Responsibilities:1. Lead daily operations of the Member...
-
Customer Care Representative
3 months ago
Los Angeles, United States Test Equipment Distributors Full timeJob Type Full-time Description Customer Care Representative Job DetailsJob Type Full-time Customer Care Hours: M-F, NO holidays or weekends DescriptionPOSITION SUMMARY: Responds to requests (via customer phone calls, e-mail inquiries, web orders and facsimile transmissions) for equipment parts, supplies and accessories. ESSENTIAL RESPONSIBILITIES,...
-
Customer Care Representative I
3 months ago
Los Angeles, United States Anthem Full time**Customer Care Representative I** Location: LA JobFamily: Customer Service Req #: PS68997 Date Posted: Mar 3, 2022 **Description:** **Description** SHIFT: Day Job SCHEDULE: Full-time **Customer Care Representative I Brentwood, TN** **Be part of an extraordinary team** **Build the Possibilities. Make an extraordinary impact.** A proud member of the...
-
Customer Service Representative
3 days ago
Los Angeles, California, United States L.A. Care Health Plan Full timeJob Summary: We are seeking a highly skilled and dedicated Customer Solution Center Service Representative I to join our team at L.A. Care Health Plan. As a key member of our Member Services team, you will be responsible for providing exceptional customer service and support to our members.Key Responsibilities:Provide timely and effective resolution to...
-
Customer Care Representative
3 months ago
Los Angeles, United States SwagUp Full time**Customer Care Representative** * Los Angeles, CA - Remote OK * Full-Time * Customer Care & Support Swag...everyone loves to receive it Whether it be welcoming new hires into their dream job, thanking customers for their loyalty, celebrating a community milestone, or engaging event attendees, when done right, swag is the glue that bonds brands together...
-
Customer Service Representative II
3 days ago
Los Angeles, California, United States L.A. Care Health Plan Full timeJob SummaryThe Customer Solution Center (CSC) Representative II plays a critical role in providing exceptional customer service to members, providers, and advocates. This position requires advanced knowledge of healthcare and managed care product lines, including Medi-Cal, PASC, L.A. Care Covered/Cal Medi-Connect.Key ResponsibilitiesAssist in supporting...
-
Customer Care Lead
2 months ago
Los Angeles, United States Madhappy Full timeAt Madhappy, we are on a mission to make the world a more optimistic place by creating conversation around mental health. We want to make an impact for decades to come in producing the highest quality products and experiences to drive the conversation forward and create a brighter future for the world we all live in. We are looking to hire a full time...
-
Los Angeles, United States L.A. Care Health Plan Full timeCustomer Solution Center Service Representative II (Nights) Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11451 Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent...
-
Los Angeles, United States L.A. Care Health Plan Full timeThe Customer Solution Center Service Representative I is responsible for a successful completion of the Member Services training program and continues to gain strong knowledge of Medi-Cal and Personal Assistance Services Council (PASC) managed care p Solution, Representative, Customer Service, High School, Member Service, Retail, Healthcare
-
Los Angeles, United States L.A. Care Health Plan Full timeCustomer Solution Center Service Representative II (Nights) Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11451 Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public...
-
Customer Service Representative
2 months ago
Los Angeles, United States Pattern Promotions Full timeCustomer Service Representative Promotions - Think Tell JunctionLocation: Los Angeles, CA Job Type: Full-time (38 hours per week) Salary: $3,800 to $4,300 per month About Us: At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with...
-
Customer Service Representative
2 months ago
Los Angeles, United States Pattern Promotions Full timeJob DescriptionJob DescriptionCustomer Service Representative Promotions - Think Tell JunctionLocation: Los Angeles, CAJob Type: Full-time (38 hours per week)Salary: $3,800 to $4,300 per monthAbout Us:At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher...
-
Los Angeles, United States L.A. Care Health Plan Full timeCustomer Solution Center Service Representative I Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11488 Salary Range: $45,760.00 (Min.) - $47,823.00 (Mid.) - $55,818.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public...
-
Customer Service Representative
3 months ago
Los Angeles, United States Alpha Knet Inc Full timeOur company is one of the leading providers of Sales, Customer Service, and Business Development for top-tier nationwide clients. We are in search of an entry-level Customer Service Representative who has an exuberant personality and a passion for working with others! Our entry-level Customer Service Representatives place a huge emphasis on the attention to...
-
Customer Service Representative
2 weeks ago
Los Angeles, United States AAA - The Automobile Club Full timeCustomer Service Representative - Insurance. Auto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our industry leading Insurance Call Center. Training is approximately 17 weeks long and is 100% onsite M-F fro Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training
