PT Customer Lead
2 months ago
Store Code: Store 00122 Front End (7206367)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned
QUALIFICATIONS
•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 342102_external_USA-NC-Lexington
-
PT Customer Lead
2 weeks ago
Lexington, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 342102_external_USA-NC-Lexington Address: USA-NC-Lexington-291 Talbert Blvd Store Code: Store 00122 Front End (7206367) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Physical Therapist
3 weeks ago
Lexington, United States Interim HealthCare of Lexington MA Full timePhysical Therapist (PT) - Home Health Middlesex, Suffolk and Essex Counties Discover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a home setting where therapy is customized to their daily lives. As the nation’s...
-
Physical Therapist
1 month ago
Lexington, United States Interim HealthCare of Lexington MA Full timeJob DescriptionJob DescriptionHome Health Physical Therapist (PT) Middlesex, Suffolk and Essex CountiesDiscover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a personal setting where therapy is customized to their...
-
Physical Therapist
3 weeks ago
Lexington, United States Interim HealthCare of Lexington MA Full timeJob DescriptionJob DescriptionPhysical Therapist (PT) - Home Health Middlesex, Suffolk and Essex CountiesDiscover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a personal setting where therapy is customized to their...
-
Physical Therapist
4 days ago
Lexington, United States Interim HealthCare of Lexington MA Full timeJob DescriptionJob DescriptionPhysical Therapist (PT) - Home Health Middlesex, Suffolk and Essex CountiesDiscover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a personal setting where therapy is customized to their...
-
PT Keyholder, Lexington, KY
2 weeks ago
Lexington, United States Kontoor Brands, Inc. Full timeWho We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and...
-
Lead Customer Service Representative
3 weeks ago
Lexington, United States Circle K Stores Inc. Full timeLead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term...
-
Lead Customer Service Associate
2 months ago
Lexington, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash - 2320 Grey Lag Way, Lexington, KY 40509 is the perfect position for you! You will bring joy to people’s...
-
Lead Customer Service Associate
2 weeks ago
Lexington, United States Zips Car Wash Full time $15Job DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash - 2320 Grey Lag Way, Lexington, KY 40509 is the perfect position for you! You will bring joy to people’s...
-
Lead Customer Service Associate
3 weeks ago
Lexington, United States Zips Car Wash Full time $15Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 1776 Sharkey Way, Lexington, KY, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted...
-
Lead Customer Service Associate
2 weeks ago
Lexington, United States Zips Car Wash Full time $15Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 1776 Sharkey Way, Lexington, KY, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted...
-
Customer Experience Lead-Hamburg Pavilion
3 months ago
Lexington, United States Victoria's Secret Full timeA Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for...
-
PT Customer Service Leader
2 months ago
Lexington, United States Food Lion Full timeAddress: USA-NC-Lexington-291 Talbert Blvd Store Code: Store 00122 Front End (7206367) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide fast,...
-
Lexington, United States Pioneer Healthcare Services Full timePioneer Healthcare has an amazing opportunity for a 13 week contract. Skilled Nursing Facility - SNF PT who work for Pioneer Healthcare enjoy the positive work environment, and the incredible compensation pay packages. Pioneer Healthcare Services is dedicated to provide the highest quality PTs by providing accurate and timely information, and by being...
-
Physical Therapy Director
4 weeks ago
Lexington, United States Concentra Full time*Sign on Bonus up to 15k!**Schedule: Monday-Friday, 8am-5pm*As a *Physical Therapy Center Director *with Concentra, you will positively shape healthcare in your community. Working together with medical and operational professionals, you will provide needed therapy interventions to injured individuals in an outpatient orthopedics clinic environment.*Awarded...
-
Physical Therapy Director
3 weeks ago
Lexington, United States Concentra Full time*Sign on Bonus up to 15k!**Schedule: Monday-Friday, 8am-5pm*As a *Physical Therapy Center Director *with Concentra, you will positively shape healthcare in your community. Working together with medical and operational professionals, you will provide needed therapy interventions to injured individuals in an outpatient orthopedics clinic environment.*Awarded...
-
Physical Therapy Director
3 weeks ago
Lexington, United States Concentra Full timeSign on Bonus up to 15k! Schedule: Monday-Friday, 8am-5pm As a Physical Therapy Center Director with Concentra, you will positively shape healthcare in your community. Working together with medical and operational professionals, you will provide needed therapy interventions to injured individuals in an outpatient orthopedics clinic environment. Awarded by...
-
Physical Therapy Director
5 days ago
Lexington, United States Concentra Full time*Sign on Bonus up to 15k!**Schedule: Monday-Friday, 8am-5pm*As a *Physical Therapy Center Director *with Concentra, you will positively shape healthcare in your community. Working together with medical and operational professionals, you will provide needed therapy interventions to injured individuals in an outpatient orthopedics clinic environment.*Awarded...
-
Physical Therapy Director
1 day ago
Lexington, United States Concentra Full time*Sign on Bonus up to 15k!*A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.*Schedule: Monday-Friday, 8am-5pm*As a *Physical Therapy Center Director *with Concentra, you will positively shape healthcare in your community. Working together with medical and operational...
-
Physical Therapist
3 weeks ago
Lexington, United States Epic Healthcare Staffing Full timeWe are looking for a Travel Physical Therapist Allied for a great Travel allied job in Lexington, KY.This Physical Therapist Travel allied job pays for 40 hours a week for 14 weeks. With Wanderly you can compare Travel assignment salary from leading Travel assignment agencies in the United States.With Wanderly you can chat and apply to any agency with...