Transportation Operations Supervisor

The Transportation Supervisor effectively coordinates the dedicated fleet by maximizing driver and equipment utilization while exceeding customer expectations through the direction of dispatch operations and all related reporting requirements to the customer and higher management.Shift:Tuesday - Friday, Sunday - 7a to 5pEssential Duties & Responsibilities:Operations ManagementProvides day-to-day supervision to staff including coordinators, clerks, spotters, and drivers.Manages driver scheduling process and payroll dataCoordinates load completions and data entry into TMWCoordinates with managers on the customer invoicing process and reconciles common carrier invoice and approvalsEnsures that equipment is utilized in the most efficient mannerCoordinates the maintenance of equipment with management and fleetDrafts and submits daily end of shift reportMakes recommendations to management on initiatives and programs to improve operations and works on those programsEmployee Relations/DevelopmentCommunicates daily with coordinators and drivers regarding any service issues, forecasting workload and any other pertinent company informationAssists in developing a program to train and motivate personnel for increased effectivenessAssists in developing a program for all new personnel and ensures the onboarding program is followedManages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminationsProvides feedback, coaching, guidance, and recognition to enhance personnel's skill developmentPlays an active role in employee development and talent selection.Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviewsMaintains accurate timekeeping recordsExhibits a commitment to self-development by staying current on information, tools, and systemsSafety and SecurityEnsures the safe, clean and efficient operation of the work area to meet service standardsSupports all safety programs and OSHA/DOT compliance to ensure a safe work environment for all employeesFollows documented processes for reporting, analyzing, and following up on employee injuries and accidents.Ensures employees complete a daily pre/post-trip and reviews dailyRequirements:Bachelor's degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experienceHigh School Diploma requiredExperience with TMW and People Net preferredAbility to work in fast paced environment.Ability to handle changing priorities and use good judgment in stressful situationsWorking knowledge of Microsoft Office applicationsWorking knowledge of transportation / mechanical equipmentWorking knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryExcellent talent management and team building skillsExcellent verbal, non-verbal, and written communication skillsExcellent customer service skills specifically with external clientsExcellent analytical and mathematical skillsBilingual English/Spanish preferred at select locationsAbility to work afternoon and evening shiftOther:Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)