Coordinator Resort Services
4 weeks ago
- Cultivate return business by expressing the company's philosophy of hospitality in all customer interactions.
- Enthusiastically demonstrate a complete working knowledge of all room types, room amenities, restaurants, show and general knowledge of the hotel.
- Up-sell into various room/suite types, restaurants and show.
- Provide the highest level of customer service.
- Check availability and book reservations.
- Responsible for changing, canceling, and reconfirming existing reservations as necessary.
- Add special comments/instructions to existing reservations as necessary.
- Follow established blocks/restrictions as issued by management.
- Seize every opportunity to enthusiastically sell restaurants, shows and other property services.
- Transfer callers to other departments as necessary.
- Send guest correspondence as needed.
- Answer incoming calls in a timely manner.
- Ensure department business is carried out in an efficient and professional manner.
- Perform all duties deemed necessary for the success of the department.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Aptitude to learn multiple computer programs.
- Highly motivated and energetic when dealing with customers and/or routine tasks.
- Ability to multi task within multiple telephone queues and systems.
- Previous customer service experience preferred.
- High school diploma required.
- Prior call center, room reservations or front desk experience preferred.
- Bilingual preferred.
- Ability to use multi-line phone systems, fax machine, and copier preferred.
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Group Reservations Coordinator
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Resort Manager
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Coordinator - Villa Services
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Coordinator - Villa Services
5 days ago
Las Vegas, United States Wynn Las Vegas Full timeJob DescriptionJob DescriptionJob DescriptionThe Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team...
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Resort Guest Room Attendant
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Front Desk Representative
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Front Desk Representative
3 weeks ago
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Cashier - Resort F&B Dept. - Grand Desert Resort
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Title: Cashier
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Coordinator Hotel Sales
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Attendant - Luxury services Lounge
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Las Vegas, United States The Venetian Resort Las Vegas Full timePosition Overview: The primary responsibility of the Attendant - Luxury Services Lounge is to provide exceptional guest service, set up and maintain food and beverage presentations, and other assistance to guests in the Luxury Services lounges. All duties are to be performed in accordance with departmental and The Venetian Casino Resort's policies,...
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Title: Maintenance Operations Associate
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Guest Service Associate
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Coordinator, Catering
1 week ago
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Guest Services Associate
2 weeks ago
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Guest Services Associate
3 weeks ago
Las Vegas, United States Travel + Leisure Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...
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Guest Services Associate
2 weeks ago
Las Vegas, United States Wyndham Destinations Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...
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Guest Services Associate
1 week ago
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Guest Services Associate
2 weeks ago
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