Technical Support Associate

2 weeks ago

Wilmington, United States BMS Group Ltd Full time

About BMS

BMS Group is a dynamic, independent global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk.

As a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia, BMS Group maintains a strong local focus and understanding of market needs. Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.

This position will work for BMS Re, the specialist reinsurance arm of BMS Group. BMS Re is reshaping reinsurance by aligning interests with our clients and enhancing their success with advice and delivery models that service their unique needs. BMS Re has a proven ability to execute in reinsurance and capital markets worldwide.

For more information on BMS and BMS Re, visit us online at bmsgroup.com or follow us on LinkedIn and Twitter.

Find out what it's like to work at BMS Re by clicking here

Position Overview:

This individual will work closely with a team of brokers and have the responsibility for ensuring that all compliance requirements have been met and all documentation adheres to BMS policies regarding reinsurance placements. He/She will provide support to account team members on assigned accounts using proprietary applications as well as standard applications to help ensure accuracy, efficiency and internal/external client satisfaction. The role will monitor key activities to promote best practices and compliance with quality and/or regulatory driven procedures.

Essential Responsibilities: Track/document reinsurance placement per BMS compliance standards:

Complete BMS Compliance Checklist and have oversight on all related requirements (Due Diligence for new company requests, BORs, client direction letters, disclaimers, etc.) for new and renewal reinsurance placements. File and label key correspondence and documents associated with a reinsurance placement into the HUB (BMS's content management system) as required per BMS' Compliance Checklist. Ensure adherence to procedures

Create marketing lists containing key financial information as requested by broker team using the BMS Market Report application and/or AmBest and SNL rating websites. Create/update exhibits (such as reinsurance structure, loss triangles, loss/premium bordereaux reports, contract summary of terms, market financial reports, etc.) for underwriting submissions, presentations, client confirmation packages, etc. using applications such as Word, PowerPoint, Excel and BMS Group Applications. Act as a dedicated Prophet Power User.

Responsible for keeping Prophet CRM updated so that revenue projections, pipeline reports and activity reports are as accurate as possible. Enter and maintain new prospect opportunities, complete new company request forms, file PVR (Prospect Visit Record) forms in the HUB, run reports and distribute to team regularly and upon request.

Set up/maintain internal and external file sharing folders via ShareFile application website and by coordinating with BMS IT team as necessary. Organize and maintain shared office folders to be a local source of templates, forms, e-mail examples, or anything upon request; to be easily accessed by the team. Assist broker team in various ways upon request to help ensure accurate and efficient work products: proofreading, preparing draft e-mails to clients/markets, projects, liaison to accounting/claims dept. on any issues, liaison with contract wording department and monitor status of requested contract changes, etc. Required Education, Experience and Skills:

Bachelor's degree or 5-7 years of relevant experience Experience in the placement and negotiation of various lines of business including but not limited to - Property & Casualty, and Financial/Professional Lines Strong organizational abilities, attention to detail and the ability to multitask Ability to effectively contribute and collaborate with team and interact with others Advanced Microsoft Office skills, specifically Teams, PowerPoint, Excel and Word. Strong communication skills, the ability to communicate effectively (written & verbal at all levels) What's in it for me?

This role offers a competitive salary and exceptional benefits, including the following offerings:

comprehensive medical and dental plan options for you and your dependents vision, short-and long-term disability and life insurance options 401(k) with company match employer funded health saving accounts business travel accident insurance identity theft and legal services fitness and wellness reimbursement generous leave policies, including parental leave paid holidays, volunteer days and your birthday off opportunity to purchase equity

The annual base salary range provided for this position is a nationwide marker range and represents a broad range of salaries for this role across the country. The actual salary advanced to the desired candidate will be based on a number of factors, including geographic location and the skills, education, training, credentials, and experience of the desired candidate.

Employment Practices

BMS is an Equal Opportunity Employer. Through our Diversity, Equity and Inclusion (DEI) vision, we are committed to 'building a culture of belonging for all, valuing diverse perspectives and embracing authenticity.' As such, we have created our 'BMS Together' program, with dedicated training, collaborative committees and intentional partnerships.

BMS offers flexible and hybrid working policies and we're happy to discuss options with you upon application. Please let our team know if you require any adjustments to support you through the application process. #J-18808-Ljbffr

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