Refund Specialist

IDR is seeking a Refund Specialist to join one of our top clients. This role is perfect for highly ambitious individuals with a keen eye for detail and a knack for problem-solving. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today
Position Overview/Responsibilities for the Refund Specialist:
- Research, initiate follow-up, and resolve all healthcare insurance claim accounts with existing credit balances
- Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims
- Use critical thinking, root cause analysis, and problem-solving skills to resolve issues on outstanding claim balances
- Contribute to the implementation of process improvement initiatives aimed at improving the credit department
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and our client's policies
Required Skills for Refund Specialist:
- High School Diploma or equivalent required
- 2-4+ years experience with accounting, transactions, or medical billing/accounting systems required
- Healthcare and medical claim overpayment remediation and refunding experience is required
- Knowledge or experience working with a variety of health care insurance payers is preferred
- Intermediate computer proficiency in Microsoft Office including Excel and Outlook required
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture

Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row