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Field Support Tech MN

2 months ago


Elk River, United States CDI custom curb adapters Full time

Apply Description Position Summary:CDI is currently looking for a Field Support Measure Tech located in the Elk River, Minnesota area to join our team If you're someone who appreciates when your hard work is rewarded, then we have the ideal position for you. This job will give you the opportunity to put your skills to the ultimate test. Fun fact, most of our leadership team started in similar entry level positions. Our company encourages personal growth and offers career advancement to individuals who display a "can-do" attitude. If you're interested in growing along with us, contact one of our team members todayWho we are: CDI is the nation's fastest curb manufacturer in the HVAC industry. We are a nation-wide company with manufacturing facilities located in the suburbs of Minneapolis, Dallas, Seattle, Charlotte, and Phoenix. Today CDI leads the curb adapter industry with the fastest lead times and the most curbs manufactured annually. We've gained this success by continuing to focus on CDI's three core values: FAST - EASY - FUN. FAST: Respond quicklyEASY: Don't complicate thingsFUN: Be a great day maker**Please note: This role requires an individual who resides in Elk River, Minnesota but is willing to travel regularly throughout our Plant Territory.Essential Functions:Coordinate measure appointmentsCommunicate and gather required information from the Minneapolis Regional Sales RepresentativesSchedule the measure with the provided contactPrepare all required paperwork, tools and transportationCoordinate field issue appointments:Gather required information from sales and Engineering on best way to fix field issueSchedule with the provided contactPrepare all required paperwork, tools and transportationPerform field support requirementsPhotographing the RTU in questionCapturing all required dimensionsNote any obstructions, special features, etc.Document what issue was with pictures and description uploaded to the MER.Document measure and field issues details:Create a drawing using the captured dimensionsUpload drawing, photographs and other details to the appropriate job trackerInform the Inside Sales Account Manager that the measure has been completed.Phone and computer work to coordinate and document measures and field work.**This role requires travel during the work day and occasionally outside of the work day as this individual will be regularly traveling to job sites both locally and within our region Requirements The Ideal Candidate: Must be able to load, unload and handle a 65 lb. extension ladderMust be able to read a tape measure with precision and accuracyMust be able to carry a 30 lb. tool bagMust be able to talk with customers and coordinate what is needed to fix the issueDemonstrated application of CDI core values. EEO/Affirmative Action Policy: CDI is an equal opportunity employer and prohibits harassment of any kind. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.