Director, Software Engineering

2 weeks ago


Charleston, United States Gap Inc. Full time

About the Role

In this critical leadership role, you will be accountable for all new capabilities for our highly scaled Ecommerce back-end services, powering Gap Inc.’s omni-channel platforms (Web, Mobile, Stores). You will be leading a high-performance engineering team practicing best-in-class DevOps and continuous delivery engineering practices. In addition, you will be responsible for working with your Product Management, Architecture, and Technical Program Management peers to build end-to-end product delivery and technology plans for this area, across all of Gap Inc.’s brands and markets. A key part of your responsibilities will include instituting the right processes and practices to ensure high availability of all your applications and services at scale, while leading your team’s Cloud-based technical roadmap. In your role, you will also lead oversight for the total cost of ownership for building, testing, and running your products in Production – ensuring on-time and on-budget delivery. You will be responsible to support our multi-billion dollar e-commerce services platform across all our brands, across multiple geographies, showcasing our products to millions of customers worldwide - making it fast, intuitive, and rewarding to shop online What You'll Do

Accountable for ensuring overall delivery excellence and high availability for the Cloud-based Catalog headless APIs at Gap, Inc. Lead product and technical roadmap planning for the group, actively collaborating with key architecture, product, operations, and program management partners Ensure successful delivery execution of large complex product initiatives consisting of multiple cross-functional / organizational Agile teams Maintain overall financial oversight as part of total cost of ownership for building all your product capabilities, Production support, and Cloud consumption costs Participate in continuous delivery improvement efforts with modern agile, lean, and design thinking practices Provide leadership, mentorship, and oversight to a high-performance team of engineering managers and engineers across product delivery, technology decisions, engineering best practices, and transformation Evaluate business needs, research and formulate application solutions, and make solution recommendations to Gap Tech leadership. Who You Are

Engineering leadership experience with managing services at high scale, preferably in a Retail setting Deep end-to-end technical knowledge building and running web applications, services, and related technologies in the Cloud – Microsoft Azure, Amazon Web Services, or Google Cloud Proficient and hands-on experience with Java, J2EE, Spring, Payment systems, Messaging services, API design, Database systems, and high-volume, multi-threaded microservices. Domain expertise with Product Catalog services, including Search and feeds is highly desired Ability to credibly challenge technical design decisions and approaches with highly talented product managers, architects, and engineers Experience leading leaders and independent, high-performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget / time expectations Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology-related issues, excellent executive-level verbal and written communication Bachelor’s degree from an accredited college, or equivalent experience in Computer Science or a related field.

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