Hallmark Retail Sales Leader

2 months ago

Knoxville, United States Hallmark Full time
HALLMARK - Because Connecting With Each Other Has Never Been More Important.

This full-time opportunity is located at our Hallmark Corporate owned Gold Crown store #760 in West Town Mall located in Knoxville, TN.

You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product, and person we touch.

The Hallmark Gold Crown store is the destination for all things caring. The place where all the magical things Hallmark has to offer - cards, gifts, ornaments, movies, and morecome to life to inspire and support people in their desire to care and connect. We help with the perfect solution for all of life's relationships and occasions - to feel more deeply, to celebrate more uniquely, and to connect more often. Our store team is driven to reach store goals while delivering a memorable experience to each of our shoppers because we genuinely care and choose to make a difference in the world and in our communities. Our Full-Time Sales Leaders are key to providing a 'caring team' atmosphere for our customers. The difference begins with YOU

Our Full-Time Sales Leaders bring the Hallmark mission to life in the store. They are the face of the Hallmark brand to customers and vital to the success of Hallmark.

THE FULL-TIME SALES LEADER DUTIES TO INCLUDE:
  • Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.
  • Modeling and coaching service and selling skills while, helping customers find the perfect card and gift solutions.
  • Leading store associates when the Store Manager is not available, providing feedback along the way.
  • Communicating daily priorities, goals, and business information, while maintaining fun and supportive team environment.
  • Executing store operationsproduct replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, seamless retail, etc.
YOUR AREAS OF KNOWLEDGE AND EXPERTISE:

Basic Qualifications
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in (specialty) retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.
WHY YOU'LL LOVE WORKING AT HALLMARK:We want to help you be your best - at work and at home, now and in the future. It's why providing benefits to support you and your family's well-being is one of the most important investments Hallmark makes. Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions.
  • Take care of you and yours
    • Savings/401(K) plan with 3% company match. Retail Sales Leads and Store Associates are part of the RSG Savings Plan which offers a 60% company match on employee contributions up to 5%. The employee is eligible after completing 1000 hours of service in first anniversary year or in any calendar year thereafter.
    • Investment assistance.
    • Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions. Gold Crown employees scheduled to work 30 hours or more weekly receive access to benefits designed to support their health, finances, and personal lives. Gold Crown benefits for eligible full-time can be review in the 2023 Benefits Guide for more detail.
  • And more
    • Like a 40% shopping discount on merchandise purchased in a CSG store.
    • As well as a variety of local and national discounts made available by PerkSpot.

The hourly pay range for this position is between $12.00 to $13.00.

Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply.You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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