Store Customer Experience Coordinator

3 weeks ago


Brooklyn, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator (Carroll Gardens)**

346389BR

Retail Banking Customer Service

Brooklyn , NY

February 28, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

20

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail


  • Customer Experience

    4 days ago


    Brooklyn, United States Annie's Blue Ribbon General Store Full time

    **Customer Experience & Staff Coordinator-Annie’s Blue Ribbon General Store** **Overview** As the Customer Experience & Staff Coordinator, you will maintain high standards of customer care, store cleanliness, and merchandising to create an exceptional, kind, and consistent in-store experience at Annie’s Blue Ribbon General Store. This full-time...


  • Brooklyn, New York, United States UCB Full time

    Make your mark for patientsWe are looking for a Customer Experience Marketing Lead - Patient Services to join our US Immunology Patient Services Strategy team About the roleThe Marketing Lead Customer Experience will play a key role in shaping UCB's Patient Services Strategy to ensure an exceptional experience for Customers (Providers, Prescribers, and...


  • Brooklyn, United States Bensonhurst Dental Full time $60,000 - $90,000

    PATIENT EXPERIENCE COORDINATORHighly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal...

  • Store Manager

    2 days ago


    Brooklyn, United States LaserAway Full time

    **Job Title**:Store Sales Manager **Location**:New York City Locations **Department**:Sales **Reports to**:Regional Sales Director **Job Summary**: The Store Sales Manager is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience. **Pay**: ~$80,000 base, monthly bonus and...

  • Store Manager

    1 day ago


    Brooklyn, United States Suitsupply Full time

    **Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.** As Store Manager you will be responsible for achieving sales and service...

  • Store Manager

    1 day ago


    Brooklyn, United States ABC Super Stores Full time

    Join Our Team as a Store Manager! Are you a dynamic leader with a passion for retail and a knack for driving sales? Our ABC Super Stores family is seeking a dedicated and experienced Store Manager to lead our team to success. If you thrive in a fast-paced environment, excel at building customer relationships, and have a proven track record of achieving...

  • General Manager

    1 week ago


    Brooklyn, United States The Learning Experience Full time

    General Managers at The Learning Experience are responsible for the financial and operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive. Role Responsibilities: BUSINESS OPERATIONS AND PEOPLE LEADERSHIP *...

  • Asst Store Manager

    1 month ago


    Brooklyn, United States Salvation Army - ARC Full time

    Job DescriptionJob DescriptionWe are seeking an Asst Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employeesTrack monthly results and...


  • Brooklyn, United States Salvation Army - ARC Full time

    Job DescriptionJob DescriptionWe are seeking an Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employees Track monthly...

  • Store Lead>

    4 weeks ago


    Brooklyn, United States Men's Wearhouse Full time

    Men's Wearhouse - 139 Flatbush Ave [Store Manager] As a Store Lead at Men's Wearhouse, you'll: Partner with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations; Be assigned store keys to open and close the store when scheduled; Support the Store Manager and management team in the...

  • Store Manager

    2 days ago


    Brooklyn, United States Family Dollar Full time

    Store Family Dollar Family Dollar wants you to join our team of, energetic, and hard-working associates and leaders! We are seeking **Full-Time Store Managers** for full time opportunities in a fast paced work environment! We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow. Family Dollar Store Managers...


  • Brooklyn, United States Blick Art Materials Part time

    Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue through...


  • Brooklyn, United States Blick Art Materials Full time

    Your Role...: By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blicks commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue through helpful...


  • Brooklyn, United States FRESH Full time

    Job Description The Sales and Education Coordinator is responsible for providing the fresh Sales & Education Executive with training and sales support in an assigned territory, as dictated by the needs of the business with an emphasis on the Sephora, Ulta and Nordstrom accounts. JOB RESPONSIBILITIES Achieve sales goals, as determined by management, in...

  • Sales Associate

    4 days ago


    Brooklyn, United States TBG Uniforms Store Full time

    Be able to work in a fast paced environment - Standing for long periods of time - Consistently demonstrate your best selling standards in order to deliver a positive customer experience and achieve daily sales goals. - Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and...


  • Brooklyn, United States Victra Full time

    Are you a positive, upbeat, passionate, ambitious, and determined? One that thrives in a rapidly changing environment? Are you looking for an opportunity to work within a growing retailer and inspired to make a difference? As one of Verizon's trusted retail partners, Victra is the largest premium retailer in the United States. We need Store Operations...


  • Brooklyn, New York, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Store Associate, FT

    4 days ago


    Brooklyn, New York, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...


  • Brooklyn, United States Extra Space Management, Inc Full time

    **Will work between multiple stores in the district.** As an **Assistant Store Manager**, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages**, a **great work/life balance**, and **career and development opportunities**. Extra Space Storage is the **largest** self-storage company in...


  • Brooklyn, United States Van Leeuwen Ice Cream Full time

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels...