SAP Analyst-Retail

****Position Details****

Position Location: Dearborn

Department: Information Systems

Reports To: Supervisor, Solutions Delivery - SAP

Remote Status: Hybrid

FLSA: Exempt

Job Band: Professional

****Responsibilities****

* Manage and coordinate all enhancement requests from business partners. Including working with the business partners to ensure enhancement requests align with enterprise processes and systems to match Carhartts strategic vision

* Coordinate and review new functional business requirements and determine the impact on the production SAP environment

* Consult with business process owners to identify, define and document business needs and objectives

* Work with business partners and IT leadership to determine priority of enhancement requests

* Provide day to day support and maintenance to the Retail production environment including system monitoring; root cause analysis; and critical escalated events and issue resolutions

* Ensure that the process designs comply with requirements, established methodologies, and best practices (where applicable)

* Ensure business system implications are communicated to the business

* Facilitate requirements gathering sessions and documents and communicates those requirements accordingly

* Lead business process mapping, including process flows, data flow diagrams, entity relationship diagrams, etc.

* Assist business with development of business case for enhancements

* Identify, assess and mitigate process risk

* Responsible for building and maintaining relationships with business process owners and subject matter experts

* Collaborate effectively with the technology, security, and application delivery teams regarding Retail business area needs

****Education****

* Bachelor's degree or equivalent years of experience required in Computer Science or Related Field

****Required Skills and Experience****

* 6+ years experience in IT, or a supporting business function, related to application development, configuration, or support of ERP systems, Point of Sale, Planning and Allocation, and Loyalty Systems.

* 3+ years in SAP Retail in areas related to support/configuration or development preferred

* Retail business process expertise and a solid understanding of integrated end-to-end processes.

* Solid understanding of the integration between FICO, PP, MM, and IM required.

* Experience in retail or wholesale apparel preferred

* Knowledge of SAP S/4 or SAP IS-Retail is highly recommended

* Proven ability to lead the development of systems and projects

* Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners

* Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail

* Flexible and responsive to new or special projects assigned

* Ability to work in a team environment with coworkers and internal customers

* Office Environment

* Willing to work some weekends if necessary

* Travel (15%)

* Hybrid location: Associate will work on-site regularly as needed for work activities.

* Tobacco Free