Call Center Representative

4 weeks ago


San Francisco, United States The 14th Street Y Full time

Job Purpose:

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Duties:

* Determines requirements by working with customers.

* Answers inquiries by clarifying desired information; researching, locating, and providing information.

* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

* Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

* Maintains call center database by entering information.

* Keeps equipment operational by following established procedures; reporting malfunctions.

* Updates job knowledge by participating in educational opportunities.

* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking



  • San Antonio, United States SENTA Partners Full time

    Description The Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct supervision to create a favorable impression with customers and ensures that...


  • San Antonio, United States Security Service Federal Credit Union Full time

    Promotes SSFCU products and services to existing and potential members while providing outstanding service through all contact channels. Offers guidance and support to foster a long term, full service relationship, and follows Member Contact Center s Call Center, Representative, Officer, Skills, Technology, Banking

  • Call Center Sales

    4 weeks ago


    San Marcos, California, United States San Marcos M&S Call Center Full time

    Call Center Vacation Planner - SalesJob SummaryIntroduce and promote the brand to sell vacation ownership preview packages over the phone.Answer questions about vacation destinations and resort facilities and services.This job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not...


  • San Diego, United States Ajilon Full time

    Ajilon - JobID: 8ED6E057-AAFB-4260-A752-ACA340CD49CB [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...


  • San Diego, United States Liberty Military Housing Full time

    Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property...


  • San Antonio, United States Conduent Incorporated Full time

    Call Center Representative (Onsite) Training Starts June 17th,2024 $15.00/HR & $16.00/HR Bilingual Great Benefits & Weekend's Off 3 Weeks PAID TRAINING Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively...


  • San Ysidro, United States BuzzClan Private Limited Full time

    **Job title: Patient Access Representative** **Location: San Diego, CA 92173** **Duration: 3+ months** **Shift: 10:30 to 6;30 Pm** **Summary**: - The Patient Access Representative II secures and provides appropriate information to patient families and funding sources to register schedule and/or obtain authorizations for inpatient outpatient and/or...


  • San Antonio, United States AtWork - San Antonio Healthcare Full time

    Job Title: Bilingual Call Center Representative (Spanish) Job Type: Full-time / Part-time Location: San Antonio, TX (South Side) Company Overview: AtWork Medical is a dynamic and growing company that connects clients and customers through our call center services. We are currently seeking a skilled Bilingual Call Center Representative who is fluent in...


  • San Bernardino, California, United States GT Acquisitions Full time

    *Excting Opportunity: Become a Call Centre Representative with GT Acquisitions in San Bernardino (CA)Are you prepared to become a valuable member of a vibrant team dedicated to providing outstanding customer service?GT Acquisitions, a prominent call centre with operations spanning across the US and UK, is actively recruiting individuals to join our...


  • San Antonio, United States Conduent State & Local Solutions, Inc Full time

    Call Center Representative (Onsite) Training Starts June 17th,2024 $15.00/HR & $16.00/HR Bilingual  Great Benefits & Weekend’s Off 3 Weeks PAID TRAINING   Summary: As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to...


  • San Antonio, Texas, United States Conduent State & Local Solutions, Inc Full time

    Call Center Representative (Onsite) Training Starts June 17th,2024$15.00/HR & $16.00/HR Bilingual Great Benefits & Weekend's Off3 Weeks PAID TRAINING Summary:As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to...


  • San Antonio, United States Conduent State & Local Solutions, Inc Full time

    .Call Center Representative (Onsite) Training Starts June 17th,2024 $15.00/HR & $16.00/HR Bilingual Great Benefits & Weekends Off 3 Weeks PAID TRAINING Summary: As a Call Center Representative, you will be supporting our clients customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen...


  • San Diego, United States Liberty Military Housing Full time

    Overview: **_ Liberty Military Housing - Own your passion for service!_** - At _**_Liberty Military Housing _**_we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend...


  • San Antonio, United States Chenega Corporation Full time

    AMERICAN HOSPITAL SERVICES GROUP, LLC Fort Sam Houston The Medical Consult Manager will be responsible for all Virtural Medical Operations Center Consult Program calls and appropriate processing of those calls, emails, and requests. The Medical Consu Medical, Representative, 2nd Shift, Call Center, Medical Technician, Operations, Manufacturing, Healthcare

  • Call Center Sales

    4 weeks ago


    San Marcos, United States San Marcos M&S Call Center Full time

    Call Center Vacation Planner - SalesJob Summary Introduce and promote the brand to sell vacation ownership preview packages over the phone. Answer questions about vacation destinations and resort facilities and services. This job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not...


  • San Antonio, TX, United States Chenega Corporation Full time

    AMERICAN HOSPITAL SERVICES GROUP, LLC Fort Sam Houston The Medical Consult Manager will be responsible for all Virtural Medical Operations Center Consult Program calls and appropriate processing of those calls, emails, and requests. The Medical Consu Medical, Representative, 2nd Shift, Call Center, Medical Technician, Operations, Manufacturing, Healthcare


  • San Antonio, TX, United States Chenega Corporation Full time

    AMERICAN HOSPITAL SERVICES GROUP, LLC Fort Sam Houston The Medical Consult Manager will be responsible for all Virtural Medical Operations Center Consult Program calls and appropriate processing of those calls, emails, and requests. The Medical Consu Medical, Representative, 3rd Shift, Call Center, Medical Technician, Operations, Manufacturing, Healthcare

  • Call Center

    18 hours ago


    San Antonio, United States i2c Full time

    **Job Description:** At i2c Inc., people are our strength. We are currently seeking On Site Customer Service Representatives for day and evening shifts to provide great service to our customers. If you enjoy helping others and making a difference, we want to talk with you! ****Paid Training***** **DIFFERENTIAL INCENTIVES and EMPLOYEE REFERRAL PROGRAM!**...

  • Customer Service

    1 day ago


    San Dimas, United States Christian Community Credit Union Full time

    Job DescriptionJob DescriptionAre you passionate about helping others and providing excellent customer service? As a Full Time, Customer Service /Call Center Representative I at Christian Community Credit Union in San Dimas, CA, you'll have the opportunity to make a difference in the lives of our members every day. You'll be the friendly voice that...


  • San Rafael, United States Marin City Health and Wellness Center Full time

    SummaryThe Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and callers. Schedules medical patient visits, and answers call for dental and behavioral health. Obtains necessary data and insurance authorizations as appropriate....