Network Engineer L3

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and servicesto drive specific business outcomes such as digital transformation, innovation, and operational agility.Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

The Network Engineer III will be responsible for the evaluation, design, development, testing, implementation, support, maintenance and documentation of the network infrastructure and IT environment to ensure overall network and system availability. The Network Engineer III may also have some leadership and mentoring responsibilities.

The ideal candidate needs to have a strong understanding of network infrastructure and network hardware. He/she also needs to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
• Design and implementation of WAN network over Lease lines, MPLS, VPN IPSec, GRE and DMVPN network
• Designs, implements, administers, and troubleshoots network devices including WAPs, firewalls, routers, switches, and controllers
• Identifies areas in which to improve, build redundancy into the existing Infrastructure with focus on simplicity and operational efficiency
• Schedules and performs maintenance including upgrades, migrations, and decommissioning of production network
• Secures network system by establishing and enforcing policies, defining, and monitoring access
• Protects data, software, and hardware by coordinating, planning and implementing network security measures
• Support LAN, WAN, network segments, intranet, and internet systems
• Document all aspects of Network infrastructure and maintain Knowledgebase and SOPs from which to address various issues/projects and requests
• Performs disaster recovery operations and data backups when required
• Participates in ad hoc projects, client engagements, and tasks as requested by management
• On-call support

Required Skills:

• AS/BS in Information Systems, Computer Science or Engineering, may be coupled with certifications to include CCNA, CCNP or ACMA; or minimum 5 years of mid-level and/or enterprise experience as a Network Engineer in a highly dynamic environment; or an equivalent combination of education and experience
• Minimum 5 years of experience as a Network Engineer configuring, supporting and maintaining routing and switching devices, enterprise Wi-Fi, VPN, controllers, load balancers and network firewalls in a multi-vendor (Cisco/Palo Alto) environment
• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM)
• Maintain a thorough understanding of Local Area and Wide Area Networking and all components
• Maintain a thorough understanding of networking protocol:TCP, UDP, VoIP, QoS, EIGRP, BGP, OSPF, HSRP, IPSec VPN, DMVPN, Frame Relay, and MPLS
• Experience with 802.1x
• Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
• Experience working in a multi-vendor environment with hands-on experience with networking hardware
• Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
• Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
• Comfortable with medium to large, complex project scopes and ambiguous details within work environment
• Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and IT ticketing system
• Background in datacenter network implementations and support is a plus
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
• Capable of working nights for planned changes as necessary
• Some travel is required - to local branches/offices

#LI-PO1

Estimated Pay Range: 50.00-55.00/hr W2

Benefits:
We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.