Data Imaging Associate

1 week ago


Bloomington, United States COUNTRY Financial Full time

Imaging Services at COUNTRY Financial is looking to hire a Data Imaging Associate . In this position you will be working with a wide variety of forms and procedures that relate to Claims, L/H, P/C, CTB, and other business areas within COUNTRY. We provide critical support for our business partners, handling a large volume of incoming mail and electronic submissions. Our process includes identifying information required to image documents, organizing the documents, imaging the documents to an electronic format, and indexing them to various databases so they are available to the business areas we serve. This position is based out of our corporate office in Bloomington, IL five days per week. How does a Data Imaging Associate make an impact? Opens mail; sorts, prepares and batches documents; and scans prepared document batches according to business rules outlined for various systems and each line of business (e.g., Claims, Life/Health, Property Casualty, Investment Services, Cash Processing) and document type (e.g., policy changes, new business documentation, inbound checks). Researches, analyzes and obtains accurate information (e.g., policy/claim/account numbers, relevant procedures) regarding unidentified payments and other items received. Communicates with clients, financial representatives and third-party businesses as needed to resolve. Obtains accurate data from scanned and electronic documents. Enters data, indexes files and stores them in appropriate databases. Complies with appropriate company and/or regulatory guidelines. Completes exception processing for various workflows and lines of business. May perform general equipment set-up, troubleshooting and maintenance as needed.



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