Village Hotel Server

3 weeks ago

Asheville, United States The Biltmore Company Full time

** Village Hotel Server - Flex**

**Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA008117 Showing 1 location **Job Details**

**Description**

Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year).

The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations. Servers will deliver gracious hospitality and ensure all guests receive friendly, courteous and prompt service at all times following prescribed and established Biltmore service standards.

**Holiday and weekend availability is required. Shifts are available between Monday - Sunday and 6:30am - 9:00pm**

**Essential Job Duties:**

1. Processes guest orders to ensure that all items are prepared properly and on a timely basis.

2. Present, open, and pour wine when serving guests.

3. Observe diners to ensure that guests are satisfied with the food and service, respond to additional requests and determine when the meal has been completed.

4. Total bills and accept payment or refers guests to supervisors.

5. Maintains in depth knowledge of complete menu and beverages on hand. Up-sells menu items and beverages accordingly.

6. Will actively work on P.O.S. system in accordance with guidelines.

7. Ensures that the required uniform is kept clean, neatly pressed and in good repair.

8. Arrives ready to start work properly attired; full uniform and appropriate foot wear.

9. Ensures cutlery, china and glassware is spotless before setting on tables.

10. Must be able to work nights and weekends and potential for holidays.

11. May assist bus person with stocking, removing, and resetting dishes and silverware between courses and cleaning and resetting vacated tables.

12. Will ensure all side duties are fully completed prior to the end of the shift as outlined and in readiness for the next meal period.

13. To conduct ones self in accordance with the goals, culture, service standards and fundamental values of Biltmore.

14. To maintain a clean working environment, where sanitation, health and safety standards are never compromised.

15. Lift, carry, push and pull 2550 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand, bent in reverse 90 degrees. Servers will run their own food orders.

16. May often serve in hot interior or exterior areas, and may work double shifts based on business demands. Reserve or Flex servers may work more than 20 hours per week based on business demand.

**Requirements:**

1. High school diploma.

2. Previous serving experience in a full-service restaurant required. The ideal candidate will have had at least six (6) months of related restaurant experience in a fine dining/upscale setting, preferably in a multi-unit resort.

3. Demonstrated commitment to delivering world class guest service and anticipating and exceeding guest expectations.

4. Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests.

5. Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards.

6. Terrific attention to details.

7. Ability to multi-task and prioritize in a fast-paced, guest service environment.

8. Must be able to work both independently and as part of a team.

9. Ability to be proactive, exercise good judgment, and take initiative as appropriate.

10. Ability to be professional in both appearance and demeanor in accordance with Biltmore standards.

11. Applicants must be at least 18 years of age.

**Physical Requirements:**

1. Lift, carry, push and pull 2550 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand, bent in reverse 90 degrees. Servers will run their own food orders.

2. Requires walking or standing to a significant degree.

3. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

4. The employee will work in a restaurant or kitchen environment.

5. May often serve in hot interior or exterior areas, and may work double shifts based on business demands. Reserve or Flex servers may work more than 20 hours per week based on business demand.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

  • Village Hotel Server

    1 month ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Server - Reserve** **Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA06906 Showing 1 location **Job Details** **Description** Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). The Server is responsible for coordinating entire table service for guests and...

  • Village Hotel Server

    1 day ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Server - Reserve** **Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA06906 Showing 1 location **Job Details** **Description** Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year). The Server is responsible for coordinating entire table service for guests and...

  • Village Hotel Front Desk Supervisor

    2 weeks ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Supervisor - Flex** **Job Category****:** Lodging **Requisition Number****:** VILLA007951 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $19.06/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: A position working an...

  • Village Hotel Server

    1 day ago

    Asheville, United States Biltmore Full time

    Job Description Full Time: a position working 32+ hours per week. The Server is responsible for coordinating entire table service for guests and communicating with front and back of house personnel to provide a world class dining experience that exceeds guest expectations. Servers will deliver gracious hospitality and ensure all guests receive friendly,...

  • Village Hotel Food Runner/Busser

    4 weeks ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Food Runner/Busser - Flex** **Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA07082 Showing 1 location **Job Details** **Description** Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year). Food Runners/Bussers will assist servers by helping provide an exceptional dining experience...

  • Village Hotel Food Runner/Busser

    10 hours ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Food Runner/Busser - Flex** **Job Category****:** Lodging Food Beverage **Requisition Number****:** VILLA07082 Showing 1 location **Job Details** **Description** Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year). Food Runners/Bussers will assist servers by helping provide an exceptional dining experience...

  • Village Hotel Front Desk Agent

    1 week ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Agent - Reserve** **Job Category****:** Lodging **Requisition Number****:** VILLA008109 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Reserve: a position working up...

  • Village Hotel Front Desk Agent

    1 day ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Agent - Reserve** **Job Category****:** Lodging **Requisition Number****:** VILLA008109 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Reserve: a position working up...

  • Village Hotel Front Desk Agent

    5 days ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Front Desk Agent - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA008108 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position...

  • Village Hotel Housekeeping Night Cleaner

    2 weeks ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Housekeeping Night Cleaner - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA06948 Showing 1 location **Job Details** **Description** Year Round/ Full Time: a position averaging 35+ hours a week. The Overnight Cleaner will maintain and clean assigned areas (rooms, public areas, employee areas) in accordance...

  • Village Hotel Housekeeping Night Cleaner

    1 week ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Housekeeping Night Cleaner - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA06948 Showing 1 location **Job Details** **Description** Year Round/ Full Time: a position averaging 35+ hours a week. The Overnight Cleaner will maintain and clean assigned areas (rooms, public areas, employee areas) in accordance...

  • Village Hotel Housekeeper

    1 week ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Housekeeper - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA008024 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+...

  • Village Hotel Housekeeper

    23 hours ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Housekeeper - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA008024 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+...

  • Village Hotel Housekeeper

    3 hours ago

    Asheville, United States The Biltmore Company Full time

    ** Village Hotel Housekeeper - Full Time** **Job Category****:** Lodging **Requisition Number****:** VILLA008024 Showing 1 location **Job Details** **Description** The starting pay range for this position begins at $15/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+...

  • Village Hotel Preventative Maintenance Staff

    3 days ago

    Asheville, United States The Biltmore Company Full time

    Job Description The Preventative Maintenance Staff at the Village Hotel will be responsible for all tasks related to the Rooms Preventive Maintenance program to ensure that all rooms are kept up to appropriate standards. Other duties will include, but are not limited to: repair, enhance and refresh rooms that are showing signs of daily usage and the...

  • Village Hotel Preventative Maintenance Staff

    1 day ago

    Asheville, United States The Biltmore Company Full time

    Job Description The Preventative Maintenance Staff at the Village Hotel will be responsible for all tasks related to the Rooms Preventive Maintenance program to ensure that all rooms are kept up to appropriate standards. Other duties will include, but are not limited to: repair, enhance and refresh rooms that are showing signs of daily usage and the...

  • Server

    1 week ago

    Asheville, United States The Foundry Hotel Asheville, Curio Collection Full time

    Job DescriptionJob DescriptionRaines Co. - Your Future is NowPosition Summary: The server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by receiving and delivering their order and collecting payment.We offer Medical/Dental/Vision benefits, a generous PTO program, points...

  • Server

    22 hours ago

    Asheville, United States The Foundry Hotel Asheville, Curio Collection Full time

    Job DescriptionJob DescriptionRaines Co. - Your Future is NowPosition Summary: The server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by receiving and delivering their order and collecting payment.We offer Medical/Dental/Vision benefits, a generous PTO program, points...

  • Hotel Restaurant Server

    4 weeks ago

    Asheville, NC, United States Embassy Suites Asheville Full time

    Step into the future of hospitality and embark on a thrilling journey with us at the brand new E’terie Bar and Grill, the social hub and icon within the lobby of the Embassy Suites by Hilton Asheville Downtown. The restaurant features a full bar and fast-casual dining menu. The hotel is located at 192 Haywood Street, Asheville, NC 28801. As a Restaurant...

  • Village Hotel Front Desk Agent

    2 weeks ago

    Asheville, United States Biltmore Full time

    Job Description The starting pay range for this position begins at $16.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year). The Village Hotel Front Desk Agent will provide exceptional service to the guest,...