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Member Service Representative

4 months ago

Carbondale, United States SIU Credit Union Full time

SIU Credit Union is a financial institution that is for people, not for profit. We are a strong and growing credit union doing business in 24 southern Illinois counties with offices in Carbondale, Marion, Energy, Harrisburg and Metropolis. If you have the ability to provide a high level of customer service to our internal and external members, we would like to hear from you.

We are currently seeking a Member Service Representative for one of our Carbondale locations.

What you'll do:

  • Build relationships with our community of members and employees
  • Open and maintain all types of accounts including personal, trusts, business, HSA and IRA
  • Process consumer loans from application through funding
  • Work with internal team members to resolve member concerns/issues
  • Strive to meet sales and service goals established by management each month
What we're looking for:
  • High school diploma
  • Bondable
  • Two years related experience
  • Great communication and analytical skills
  • Eye for detail
  • Enjoy helping others
What we offer:
  • Health insurance options
  • Dental, Vision, LTD,STD, ADD, Life
  • Paid time off (sick, personal, vacation)
  • Paid holidays
  • Profit sharing/401k option
What we offer:
  • Health insurance options
  • Dental, Vision, LTD, STD, ADD, Life, Critical Illness, Accident
  • Paid time off (sick, personal, vacation)
  • Paid holidays
  • Profit sharing/401k option

EOE