Sr. Analyst

6 days ago


Burlington, United States Burlington Stores Full time

The Sr. Analyst - New Store Opening Process Management is a critical strategic role at Burlington, focused on optimizing the entirety of the new store opening process across multiple facets of the business including real estate, merch presentation / allocations, supply chain, IT, operations, asset protection, supply chain, and facilities management. Reporting to the Vice President of New Store Delivery, this role demands a comprehensive mastery of process management and improvement techniques to ensure that new store openings are executed effectively and efficiently. The Sr. Analyst will be responsible for designing, implementing, and refining processes to meet ambitious store opening goals -- enhancing the overall experience for our Associates and our customers. Through detailed process mapping, rigorous analysis, and the development of scalable systems, the Sr. Analyst identifies critical areas for improvement and leads cross-functional initiatives that drive enhancements in how Burlington opens new stores. This role is pivotal in ensuring that each new store is set to operate at their full potential from day one, contributing directly to the company's growth and success in the competitive retail landscape.This role requires someone that has a keen sense of detail and is able to see how different processes are interconnected. This person also needs to be able to solve problems, influence colleagues to act on opportunities to improve, and manage the progress of initiatives. This dual focus on operational efficiency and continuous process improvement is critical to meeting Burlington's objective of opening ~150 new stores annually (~100 net new) over each the next five years.Key Responsibilities:Process mapping: Build (and continuously iterate) overall processes for opening new stores (from Real Estate Executive Committee approval through grand opening).Critical milestone mapping: Develop a robust set of critical milestones that impact our ability to open new stores on-time as well as at its fullest potential.Process gap identification & improvement: Identify key gaps in our processes to open new stores, prioritizing the highest impact initiatives to address themInitiative management: Without too much bureaucracy, build a system to manage, track, and report progress on initiatives to fill gaps in processes to successfully open new stores As a key member of our team, you will not only lead by example but also inspire a culture of excellence and innovation that aligns with Burlington’s strategic goals and values.A Day in the LifeProcess Design & SystematizationDevelop detailed process maps for each phase of the new store opening, including pre-construction assessments, permitting, construction, and final inspections, to ensure all activities are well-documented and standardized.Analyze existing workflows and processes to identify inefficiencies, duplications, or potential risks that could affect new store openings.Implement standardized operating procedures (SOPs) and checklists for each store opening task, ensuring all teams follow a uniform approach to store setup and launch.Work with IT to develop integrated systems that automatically trigger tasks and reminders for each stage of the store opening process, ensuring deadlines are met and processes are followed.Evaluate and integrate cutting-edge technologies or methods, such as project management software or AI tools, to streamline the execution and monitoring of store openings.Continuous Process ImprovementUtilize root cause analysis and other problem-solving techniques to identify areas of improvement within the new store opening sequence, focusing on reducing time-to-market and cost while maintaining quality.Design and execute pilots or tests of new process strategies, carefully measuring their impact and effectiveness before wider rollout.Establish regular review cycles with key stakeholders to assess the effectiveness of current processes and identify changes needed to improve efficiency and outcomes.Foster a culture of innovation within the team, encouraging the exploration of new ideas and continuous feedback loops that lead to process refinement.Engage with external consultants or industry experts as needed to gain insights or benchmark data that can inform best practices and process enhancements.Stakeholder Engagement & CollaborationFacilitate regular strategy sessions with department heads from merchandising, IT, operations, and other key areas to ensure alignment with the overall process design for new store openings.Serve as the primary contact for resolving issues that affect multiple departments, coordinating solutions that accommodate all involved parties.Develop and maintain a communication plan that keeps all stakeholders informed about upcoming changes, process updates, and ongoing improvements in real-time.Organize inter-departmental workshops and brainstorming sessions to foster greater understanding and collaboration on new store opening processes.Establish and manage a cross-functional team to provide ongoing support and guidance throughout the store opening process.Training & Change ManagementDesign comprehensive training materials and manuals that clearly outline new processes and expectations for team members involved in store openings.Conduct hands-on training sessions and workshops to ensure all relevant staff are proficient in the new procedures and technologies used in store openings.Lead change management initiatives, using structured methodologies to manage the people side of change, including the transition from old to new processes.Measure and report on the effectiveness of training and change initiatives, making adjustments as necessary to improve uptake and compliance.Develop a feedback mechanism that allows team members to report issues or suggest improvements in real-time, fostering an environment of continuous learning and development.You'll Come WithEducation: BA Real Estate or equivalent experienceExperience: 5+ years of experienceEffective cross functional leader, has ability to influence, strong verbal communicator, resilient and innovative problem solverExperience with new store opening processes a plus, has knowledge of different cross functional dependenciesLeverage data to analyze and identify risk to ensure proper resource allocation and prioritizationEffective at leading meetings, ensuring follow-ups are clear, assigned to the right business partners and verify timely completionAbility to recognize patterns and solve issues at root levelTravel: 10% infrequent travel, more often during store opening quartersCome join our team. You’re going to like it hereYou will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.#LI-ED2



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